Solutions Architect - North America jobs in United States
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Plotline · 15 hours ago

Solutions Architect - North America

Plotline is expanding into North America and is seeking a Solutions Architect to drive customer integrations. The role involves working with enterprise clients to architect solutions, ensuring successful onboarding and long-term value while collaborating with cross-functional teams.

InternetPublishingSaaSSoftware

Responsibilities

Collaborate with enterprise customers to gather technical requirements
Design, document, and present integration architectures tailored to client needs
Advise on best practices for leveraging Plotline’s APIs, SDKs, and platform features
Troubleshoot integration challenges and coordinate solutions across cross-functional teams
Lead technical onboarding sessions and workshops with client engineering teams
Serve as technical point of contact throughout pre- and post-sales engagement
Build strong relationships with client technical stakeholders, acting as a trusted advisor
Work closely with product and engineering to provide customer feedback and influence the roadmap
Develop internal documentation and integration resources to support scaling customer adoption in North America

Qualification

Solutions ArchitectureSoftware IntegrationREST APIsCloud ArchitecturesTechnical ConsultingClient-Facing CommunicationAnalytical SkillsProject LeadershipTeam Collaboration

Required

2+ years experience in Solutions Architecture, Sales Engineering, or Technical Consulting roles (preferably in SaaS/AI/enterprise software)
Strong background in software integration, APIs, and/or app platforms
Hands-on experience working with enterprise clients and technical teams
Deep understanding of cloud architectures, REST APIs, and integration patterns
Ability to quickly learn and adapt to new technologies
Excellent verbal and written communication skills
Proven ability to translate complex technical concepts for varying audiences
Detail-oriented, highly organized, and adept at managing multiple customer projects
Collaborative mindset; thrives in cross-functional environments
Eager to share knowledge and build scalable processes
Strong problem-solving abilities and consultative approach to customer needs
Comfortable operating in ambiguous, fast-growing environments

Company

Plotline

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Plotline builds a global SaaS product that empowers organizations to understand their customers better.

Funding

Current Stage
Early Stage
Total Funding
$2.6M
Key Investors
Elevation Capital
2024-05-02Seed· $2.6M

Leadership Team

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Adarsh Tadimari
Co-Founder
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Company data provided by crunchbase