TEKsystems · 8 hours ago
REMOTE Customer Service Representative (Medicaid)
United States
Full-time
Remote
New Grad, Entry Level
$21/hr - $22/hrTEKsystems is a leading provider of business and technology services, and they are seeking a Customer Service Representative to support their health insurance client during the open enrollment period. The role involves assisting elderly clients with their Medicaid benefits and answering their inquiries over inbound calls.
Information Technology
Responsibilities
Taking inbound calls related to Medicaid benefits
Assisting elderly clients with their inquiries
Walking clients through their Medicaid benefits
Qualification
Required
Empathy and patience when speaking with elderly population
Ability to handle inbound calls, typically between 50 and 70 a day
Experience in customer service, preferably in healthcare or insurance
Strong communication skills
Ability to explain Medicaid benefits clearly
Remote work capability
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase