TEKsystems · 1 hour ago
Customer Service Representative
Waite Park, MN
Contract
Onsite
Entry, Mid Level
$20/hr - $23/hr
2+ years expTEKsystems is a leading provider of business and technology services, helping clients activate ideas and solutions. They are seeking a Customer Service Representative to manage customer inquiries and orders in a manufacturing environment.
Information Technology
Responsibilities
Answer inbound calls and emails from customers inquiring about products, product availability, placing orders, or receive order status
Process through customer orders directly from customer and from the direction of the outside sales representatives
Research parts for customers - work with part manufacturers as necessary to provide information back to customers
Be able to analyze technical data, specs, and products to suggest the correct part to customers
Calls will vary - on average 5-20 a day, but most customer communication comes via email
Process through customer orders, process through customer payment information
Provide order updates - collaborate with warehouse partners as necessary
Work within SAP to track customer interactions and orders
Utilize Microsoft Office - including Excel - on a daily basis
Qualification
Required
2+ years of customer service, order entry, purchasing, invoicing, inside sales, technical customer service, or administrative experience
1+ years working within an ERP system (SAP, Oracle, Dynamics, proprietary systems, etc.)
Experience working in Excel (basic user - searching Excel data, navigating between tabs, etc.)
Customer service
Data entry
Customer support
Order entry
Service
Invoicing
Preferred
ERP experience
Customer service experience
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase