Penbrothers · 14 hours ago
Senior Salesforce Consultant
United States
Full-time
Remote
Senior Level
5+ years expPenbrothers is an HR & remote talent management partner, seeking an experienced Senior Salesforce Consultant to serve as a trusted advisor to their clients. The role involves implementing sales and marketing systems and improving business processes to support clients' revenue goals.
Outsourcing/Offshoring
No H1B
Responsibilities
Support clients by driving solutions with the greater business goals in mind
Daily administration and support of client Marketing or CRM database including but not limited to managing multiple user setups, profiles, and roles, customization of objects, fields, record types, page layouts, and validations
Work with Leadership, Operations, Sales, Marketing, and the end-users to create and manage complex automations
Develop and create customized reports and dashboards dependent upon clients' needs and business objectives
Stay current of new features and functionality to provide recommendations for process improvements
Keep system users informed about system functionality and enhancements
Provide technical support to system usersLog identified system problems and track progress through resolution
Create and maintain documentation on processes, policies, system configuration and help related materials for users
Qualification
Required
College degree or equivalent work/technical experience
5+ years experience in Salesforce
2+ years experience working directly with business stakeholders to achieve results
Salesforce Specialist certification - Salesforce Service Cloud
Understanding of relational databases and data integration tools
Ability to mentor, train, and develop others in a team environment
Excellent communication and analytical skills
Close attention to detail
Ability to work independently, as well as part of a team, on multiple projects
Understanding of Sales and Marketing workflows and business process
Understanding of marketing automation
Ability and willingness to learn new technologies and continually expand skills
Benefits
Meaningful work & Growth
Employee as our biggest asset
Global reach & local impact
Powering global startups
Company
Penbrothers
We are Penbrothers, your remote HR partner! We work with startups and SMEs worldwide, helping them build and scale their teams with talent in the Philippines at a fraction of the cost.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase