American Express · 6 hours ago
Senior Analyst - Referral Marketing, Forecasting & Reporting
New York, NY
Full-time
Hybrid
Mid, Senior Level
$78K/yr - $125K/yr
2+ years expAmerican Express is a well-established company with a long history of innovation and customer commitment. They are seeking a Senior Analyst to lead the forecasting, planning, and performance reporting for the Member Get Member referral marketing program, driving its growth and success through data-driven insights and collaboration across teams.
Credit CardsFinanceFinancial ServicesPaymentsTravel
No H1B
Responsibilities
Lead forecasting, reporting, and results commentary for the program- at the channel and product level to inform weekly and monthly pacing updates
Lead the monthly Risks & Opportunities process as the intermediary with Investment Optimization team
Monitor and analyze key KPIs across the MGM acquisition funnel (Card Member and Prospect) to identify insights and optimization opportunities
Manage relationships with cross-functional stakeholders including Analytics, Investment Services, Cross-Channel Strategy Team, and Cobrand marketing teams
Serve as the team lead on performance marketing and operational excellence, ensuring rigorous scorecarding and disciplined tracking
Support the development of customer and market insights to inform channel positioning and marketing strategies
Contribute to strategic briefs and initiatives, offering insights that drive campaign optimization
Represent the channel in leadership forums, crafting compelling commentary that highlights results, learnings, and implications to MGM Strategy
Qualification
Required
Bachelor's degree preferred
Strong proficiency in MS Excel and PowerPoint
2+ years of Digital marketing and/or web/ marketing analytics experience
Comfort working with large data sets to forecast performance and identify trends
Strong analytical skills with the ability to make data driven decisions and principle-based assumptions
High attention to detail
Creative team player mentality to drive over-arching team goals
Excellent verbal and written communication skills
Preferred
Proficient business acumen, presentation and storytelling skills
Passion for customer-centric strategies and experiences
Demonstration of strength in organizational skills with relentless attention to detail
Self-starter with an ability to navigate a large matrixed organization independently
Healthy curiosity for trends, insights, and new developments in the digital landscape
Demonstrated organizational skills with the ability to multitask and drive effective prioritization across business initiatives
Strong cross-functional collaborator and team-player with excellent interpersonal and communication skills
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Brett Mooney
CEO & Country Manager, American Express Canada
Stephen J. Squeri
Chairman and CEO
Recent News
2026-01-22
Benzinga.com
2026-01-21
The Motley Fool
2026-01-20
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