StealthWatch ยท 8 hours ago
Technical Support Engineer - Cloud Security Start Up Vendor
United States
Full-time
Remote
Mid Level
$100K/yr - $100K/yrStealthWatch is partnering with a high-growth cloud security start-up that is expanding its footprint in the US and is hiring its first Technical Support Engineer in the region. In this role, you will act as the primary technical support contact for US-based customers, troubleshoot issues related to cloud security platforms, and work closely with Engineering to improve support processes.
Staffing & Recruiting
Hiring Manager
Oliver Shine
Responsibilities
Act as the primary technical support contact for US-based customers
Troubleshoot and resolve issues related to cloud security platforms
Work closely with Engineering to escalate, track, and resolve complex issues
Help define and improve support processes, documentation, and tooling
Provide feedback from customers to Product and Engineering teams
Support customers across different time zones as the US presence grows
Qualification
Required
Experience in a Technical Support Engineer / Support Engineer / Customer Support role
Strong understanding of cloud technologies (AWS, Azure, GCP)
Comfortable working in a start-up or fast-moving environment
Clear communicator with strong problem-solving skills
Excited to help build and scale a function from the ground up
Preferred
Exposure to cloud security, DevSecOps, or SaaS platforms is highly desirable
Benefits
Equity / stock options
Full benefits package
Company
StealthWatch
๐ช๐ฒ๐น๐ฐ๐ผ๐บ๐ฒ ๐๐ผ ๐ฆ๐๐ฒ๐ฎ๐น๐๐ต๐ช๐ฎ๐๐ฐ๐ต - ๐ช๐ต๐ฒ๐ฟ๐ฒ ๐ฆ๐๐ฒ๐ฎ๐น๐๐ต ๐ ๐ฒ๐ฒ๐๐ ๐ฆ๐ฐ๐ฎ๐น๐ฒ! ๐ ๐๐๐จ๐ฎ๐ญ ๐๐ฌ At StealthWatch, we partner with the most disruptive ๐๐ฒ๐๐๐ซ๐ฌ๐๐๐ฎ๐ซ๐ข๐ญ๐ฒ ๐ฌ๐ญ๐๐ซ๐ญ-๐ฎ๐ฉ๐ฌ ๐๐ซ๐จ๐ฆ ๐๐ญ๐๐๐ฅ๐ญ๐ก ๐๐จ๐๐ ๐ญ๐จ ๐๐๐ซ๐ข๐๐ฌ ๐ โ ๐ก๐๐ฅ๐ฉ๐ข๐ง๐ ๐ญ๐ก๐๐ฆ ๐ฌ๐๐๐ฅ๐ ๐๐จ-๐๐จ-๐๐๐ซ๐ค๐๐ญ ๐ญ๐๐๐ฆ๐ฌ ๐๐๐ซ๐จ๐ฌ๐ฌ ๐ญ๐ก๐ ๐๐, ๐๐๐๐, ๐๐ง๐ ๐๐๐๐.
Founded in 2024
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase