LIV Golf · 9 hours ago
Technology Support Analyst
New York, United States
Full-time
Onsite
Entry, Mid Level
$65K/yr - $78K/yr
1+ years expLIV Golf is a global golf league that focuses on innovation and enhancing the fan experience. They are seeking a Technology Support Analyst to provide first and second line support for staff and contractors, ensuring minimal disruption to operations and collaborating with IT teams in the UK and NYC.
EventsGolfSports
Responsibilities
Work together with the Technology teams in UK and US to create the best possible customer experience for all of our end users
Respond to requests for support from end users, ensuring the requests are recorded in the ticketing system and people are helped within the established SLAs
Maintain and update IT equipment and software inventory, ensuring the asset register is current, and work with Finance for procurement needs
Receive equipment and set up, configure, and issue to staff
Report possible long-term solutions if identified to ensure tasks can be automated when possible and reduce workload to the team
Onboard and offboard new hires and leavers of technology assets and access
Document technical issues and solutions in a knowledge base
Provide training and support to end-users on IT systems and applications
Manage and maintain IT asset inventory
Participate in IT projects and initiatives
Implement and enforce IT security policies and procedures
Collaborate with third-party vendors to resolve complex issues
Qualification
Required
1-3+ years' experience in Microsoft Office 365 administration, including user management, SharePoint, and OneDrive, as well as Google Workspace administration
Experience with Windows laptops and Apple MacBooks (OS troubleshooting, basic repairs) is required
Must have experience with A/V setup and maintenance
Prior experience supporting enterprise Printers
Proven self-starter and organised, ability to multitask
Excellent written and verbal communication skills
Great attention to detail
Excellent organizational and time management skills
Quick decision-making skills
Excellent Interpersonal skills, great customer service attitude
Proven ability to build strong working relationships across all levels of the business
Proven ability to maintain confidentiality and act with discretion and diplomacy
Strong work ethic with the ability to work unsupervised
Preferred
Experience with IAM technologies like single sign-on and multi-factor authentication is advantageous
Experience with cloud platforms (e.g. Azure, Google Cloud), virtualization technologies (e.g., VMware, Hyper-V), scripting languages (e.g., PowerShell, Python), mobile device management (MDM) solutions, VoIP systems, ticketing systems (e.g., Jira, Zendesk), cyber security best practices, backup and recovery solutions, network monitoring tools, Microsoft 365 and Google Workspace administration, endpoint protection solutions, M365 administration, Entra, Exchange etc
Company
LIV Golf
LIV Golf is a golf event organizer.
201-500 employees
H1B Sponsorship
LIV Golf has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
Funding
Current Stage
Growth StageTotal Funding
unknown2023-06-06Acquired
Leadership Team
Scott O'Neil
Chief Executive Officer
Christopher Heck
President, Business Operations
Recent News
Sports Business Journal
2026-01-20
2026-01-16
2026-01-16
Company data provided by crunchbase