Cal Alumni Association | UC Berkeley · 6 days ago
Program Manager, Alumni Chapters
Berkeley, CA
Full-time
Onsite
Mid Level
$75K/yr - $92K/yr
3+ years expThe Cal Alumni Association (CAA) provides connections for Cal graduates to the university and fellow alumni. The Program Manager, Alumni Chapters supports the CAA's network of alumni chapters by providing administrative and operational support, coordinating communications, and assisting with chapter events and initiatives.
Higher EducationNon ProfitUniversities
Responsibilities
Oversee daily operations of the alumni chapters program, including managing the general phone line, shared inbox, and correspondence
Administer the Chapter Grant Program, including reviewing applications, processing reimbursements, and collecting reports
Track and maintain chapter compliance with CAA charter requirements, policies, and documentation
Provide logistical, administrative, and operational support for chapter events, meetings, and initiatives
Develop and maintain departmental records, filing systems, organizational tools, and program documentation
Contribute to program planning, workflow improvements, and operational strategies to strengthen chapter engagement and program effectiveness
Support chapter leaders in using CAA-approved tools for communications, event planning, and data management
Manage chapter-related digital and marketing communications, including the monthly Chapters Newsletter
Maintain and update chapter webpages, event listings, and partner content on the CAA website and the Berkeley Calendar
Collect and report chapter event data, leadership updates, and membership information to the CAA data team
Oversee updates to the Chapter Grant Program guidelines, webpage content, and associated materials
Order, track, and maintain chapter event supplies, branded items, and promotional materials
Build and maintain strong, positive relationships with chapter leaders by providing training, support, guidance, and resources
Assist volunteers in planning and executing alumni events, including regional gatherings, special programs, and leadership meetings
Serve as liaison between chapter volunteers, CAA staff, and campus partners to ensure strong coordination and alignment
Support volunteers in strengthening local alumni communities through events, outreach, and communications
Qualification
Required
Minimum 3–5 years of administrative, program coordination, volunteer management, or related experience
Strong interpersonal and communication skills with the ability to support diverse communities and volunteer groups
Excellent written, verbal, and editing skills
Proficiency in Microsoft Office, Google Suite, and willingness to learn CRM and event platforms
Strong organizational and multitasking skills with excellent attention to detail
Flexibility to work occasional evenings and weekends
Ability to lift or move up to 25 pounds
Must successfully complete background and consumer report checks
Preferred
Bachelor's degree
Experience working with volunteers or alumni engagement programs
At least 2 years of experience in event planning, customer service, or volunteer coordination
Familiarity with UC Berkeley and the Cal Alumni Association
Knowledge of alumni relations or nonprofit program administration best practices
Benefits
Healthcare benefits
Retirement plan with company match
Great work-life balance opportunities
Generous vacation and holiday time-off benefits
Excellent health care and supplemental benefits packages
403(b)
Generous paid time-off benefit
Dental and Vision benefits for the employee and any eligible dependents
Vacation: 16 days/year for first 2 years of service, 18 days/year after completing 2 years of service, 21 days/year after completing 5 years of service.
Sick time: 12 days/year
Holidays: 11 total per year
Paid time off between Dec 26 and Dec 31
Birthday Holiday: 1 Day off
Professional development workshops, seminars and professional networks
Discount on enrollment fees
403(b) retirement savings plan with a company match
Supplemental Insurance with 100% of premiums paid by CAA
Option to purchase supplemental insurance plans from AFLAC
Pre-tax public transit commuter benefit
Cal Bear Pass
UCB Campus Parking Permit
Join the Recreational Sports Facility (RSF) at the Faculty/Staff discount rate
Special campus events
Free admission to the University Art Museum
Discount tickets for Cal Performances, Pacific Film Archive, and Hertz Hall
AirBears: wireless internet access on campus
Company
Cal Alumni Association | UC Berkeley
The Cal Alumni Association (CAA) provides all Cal graduates with rewarding connections to the University, to fellow alumni, and to current students.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase