Busken Bakery · 23 hours ago
In Person Customer Service Specialist
Cincinnati, OH
Part-time
Onsite
New Grad, Entry Level
$15/hr - $16/hrBusken Bakery is a company focused on creating legendary experiences for customers. They are seeking an In Person Customer Service Specialist to assist with specialty orders via phone, email, and in-person, ensuring that all orders meet and exceed customer expectations.
BakeryConfectioneryFood and Beverage
Responsibilities
Assist with specialty orders via phone, email and in-person at the Hyde Park Busken location
Answer and route all incoming calls in a positive manner using a multi line phone system, taking detailed messages when necessary
Take orders for all products and recommend creative ideas to suit individual customer needs
Follow special orders through the creation process from start to finish ensuring the final product meets and exceeds the customer's expectations
Qualification
Required
High School Diploma or equivalent
Previous experience in customer service
Skilled in Microsoft Office Applications (Word, Excel, PowerPoint, Outlook)
Ability to lift 25 lbs. consistently during an 8 hour shift
Passion for creativity
Strong sense of ownership and accountability
Excellent written and verbal communication skills
Outgoing and comfortable working with the public
Knowledge and understanding of current technology (smart phones, iPads/tablets, etc.)
Strong organizational skills
Ability to multi-task
Benefits
401(k) matching
Employee discounts
Free food & snacks
Health insurance
Paid time off
Company
Busken Bakery
Busken Bakery is a retail bakery that offers bread, cakes, cookies, donuts, and all bakery products.
Founded in 1928
51-200 employees
Funding
Current Stage
Growth StageRecent News
Company data provided by crunchbase