TEKsystems · 11 hours ago
Desktop Support Specialist
West Bend, WI
Full-time
Onsite
New Grad, Entry Level
$24.90/hr - $24.90/hrTEKsystems is a leading provider of business and technology services, and they are seeking a Desktop Support Specialist to join their team. The role involves providing on-site technical support, handling escalations from the tier 1 helpdesk, and assisting with onboarding and offboarding processes.
Information Technology
Responsibilities
Taking escalations from the tier 1 helpdesk team
Assisting with onboarding/offboarding
Using active directory
Working with other teams including the NOC & user administration team
Providing on-site white glove support
Resolving some tickets remotely
Handling hardware support responsibilities
Qualification
Required
Desktop support technician experience
Experience with Windows 10
Troubleshooting skills
Experience with Active Directory
Help desk experience
Hardware support experience
Technical support experience
Imaging skills
Experience with Office 365
Experience with ServiceNow
Customer service skills
Experience with Intune
Preferred
Azure Virtual Desktop Experience
Telephony experience
Automation experience
Powershell experience
Printer support experience
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase