Microsoft · 2 days ago
UX Strategy Lead
Redmond, WA
Full-time
Onsite
Mid, Senior Level
$120K/yr - $235K/yr
4+ years expMicrosoft is a leading technology company committed to empowering every person and organization on the planet. They are seeking a UX Strategy Lead to create a coherent, customer-first experience system across their consumer web portfolio, focusing on UX patterns, journey strategy, and user-testing programs.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Own the portfolio UX system and quality bar: Define and govern scalable UX standards across sites and hubs, ensuring experiences feel cohesive, learnable, and consistent across journeys and modules
Own the UX style guide and interaction patterns: Establish interaction standards, component behaviors, states, micro-interactions, and accessibility intent. Publish usage guidance that reduces one-off UX solutions
Drive buildable pattern adoption with Design and Dev: Partner with Web Design and Web Development to translate UX patterns into design specs and reusable components (variants, states, responsiveness), with clear acceptance criteria
Lead end-to-end journey strategy for priority cohorts: Map target journeys (entry points, decision points, content needs, handoffs), identify friction, and define the intended experience flow across acquisition, education, comparison, and conversion moments
Own IA, sitemap, and taxonomy governance: Define IA principles, navigation models, page hierarchy, and taxonomy across properties. Ensure structure supports customer comprehension, scalable content operations, and discoverability
Own a practical user testing and validation program: Define the testing strategy (qual and quant), protocols, recruitment approach (as applicable), and cadence. Run tests that validate UX and journey decisions at key milestones
Conduct usability and heuristic reviews to reduce rework: Provide early-stage UX assessments on wireframes, prototypes, and final designs to catch issues before build and reduce late-stage churn
Accessibility partnership and validation: Ensure UX patterns are accessible by design and partner on validation and remediation priorities with Accessibility and Engineering stakeholders
Experience governance and launch readiness: Establish UX checkpoints and acceptance criteria for redesigns, launches, and net-new modules. Drive 'experience ready' sign-offs as part of launch readiness
Synthesize insights into decisions and requirements: Translate findings into prioritized recommendations, documented decision records, and clear requirements for Design, Content, and Engineering backlogs
Embody our Culture and Values
Qualification
Required
Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 4+ years experience working in product or service design
OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 5+ years experience working in product or service design
OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems)
Preferred
Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 6+ years experience working in product or service design
OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 8+ years experience working in product or service design
OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems)
8+ years of experience driving UX strategy across high-traffic, consumer-facing web properties with complex journeys and multiple stakeholders
Experience owning journey strategy and translating customer needs into practical, buildable UX requirements
Experience defining and scaling UX patterns, guidance, or design system behaviors across multiple products or web properties
Experience with IA, taxonomy, navigation design, and content structures for large-scale sites or hubs
Experience designing and running user testing, synthesizing insights, and driving outcomes through cross-functional partners and partnering with measurement teams to validate UX changes
Experience with accessibility fundamentals (for example: Web Content Accessibility Guidelines (WCAG) intent), and experience partnering to validate and remediate issues
Experience operating within a governed enterprise environment with formal review processes, compliance requirements, and cross-org dependency management
Benefits
Certain roles may be eligible for benefits and other compensation.
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
2026-01-16
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2026-01-16
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