Microsoft · 9 hours ago
Senior Manager, Design Operations
Redmond, WA
Full-time
Onsite
Mid, Senior Level
$120K/yr - $235K/yr
4+ years expMicrosoft’s Business & Industry Copilot (BIC) Experience Studio is focused on designing AI-powered user experiences for enterprise customers. The Senior Manager of Design Operations will lead the strategy and operations of the Design Ops practice, ensuring effective collaboration and efficiency across teams while fostering a thriving environment for design professionals.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Partner closely with BIC Experience Studio leaders to drive tight alignment of activities across teams through cross-functional planning, strong communication, and rigorous program management
Drive consistency and harmony in design team operating rhythm, including communication structures, project templates, leadership cadence, and resource utilization
Grow the Design Operations practice, including initiating and running horizontal initiatives that help improve the Design org’s operations and cross-functional ways of working
Define and track operational KPIs and metrics (cycle time, throughput, predictability, satisfaction/health signals) and drive continuous improvement based on evidence
Establish Design-specific OKRs and reporting that align operational work to business outcomes and create transparency on progress and tradeoffs
Compose, implement, and document comprehensive and user-friendly processes
Orchestrate and build team rituals that focus on tracking progress, execution, celebration, and communication across the program of work, and celebration of product milestones ensuring teams are on track, work is high quality, and designers feel recognized for their contributions
As a people manager, deliver team and discipline success through empowerment and accountability by modeling, coaching, and caring
Qualification
Required
Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 4+ years experience working in product or service design
OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 5+ years experience working in product or service design
OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Preferred
Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 6+ years experience working in product or service design
OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 8+ years experience working in product or service design
OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems)
2+ years people management experience in the Design Operations domain
4+ years experience spearheading internal design processes from concept to scaled operations
4+ years experience shipping products, services, or games and/or delivering to customers as a result of an end-to-end design process
Familiarity with project management best practices, tools, and methodologies AND Agile, Lean, and/or other modern product development methodologies
Familiarity with tools like Figma, Sketch, Jira, Azure DevOps, or similar project management and design tools
Benefits
Certain roles may be eligible for benefits and other compensation.
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
2026-01-16
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2026-01-16
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