Whipple Service Champions · 2 days ago
HVAC Service & Sales Technician
US-UT-Hurricane
Full-time
Onsite
Entry, Mid Level
$65K/yr - $200K/yr
2+ years expWhipple Service Champions is a leading provider of HVAC and home comfort solutions in the Salt Lake City area. They are seeking a Service and Sales Technician who will diagnose, service, and repair HVAC systems while also educating homeowners on replacement options and comfort solutions. This role combines technical work with consultative sales to ensure customer satisfaction and long-term solutions.
ConsumerCustomer ServiceHeating Ventilation and Air Conditioning (HVAC)Service Industry
Responsibilities
Diagnose, service, and repair refrigeration and air conditioning equipment
Demonstrate efficient and effective problem-solving skills
Participate in manufacturer and safety training; adhere to all safety policies
Conduct in-home assessments to evaluate existing HVAC systems and comfort needs
Educate homeowners on product offerings including furnaces, air conditioners, heat pumps, and indoor air quality systems
Deliver persuasive, informative presentations highlighting benefits, financing options, and installation timelines
Prepare accurate proposals and guide customers through decision-making
Build rapport and maintain strong customer relationships throughout the service and sales process
Track activities and progress using CRM software
Generate leads through service calls, referrals, and company-provided resources
Follow up with potential customers in a timely and professional manner
Work closely with installation and service teams to ensure seamless project execution
Share customer insights with management to improve service and sales strategies
Qualification
Required
2–5 years HVAC service experience; Must have EPA and/or RMGA
Proven ability to diagnose and repair HVAC systems
Excellent communication, interpersonal, and presentation skills
Strong customer service orientation
Customer service orientation with ability to build trust and rapport
Technical aptitude and willingness to learn complex product information
Valid driver's license and ability to handle physical workload (lifting 50 lbs)
Benefits
Medical, Dental and Vision Insurance for Employees
Year-round vacation opportunities
Tool and boot allowance
401 (k) with company match up to 4%
Basic and Optional life insurance
Paid time off &Holidays
Paid training
Company supplied tablets
Company
Whipple Service Champions
Whipple Service Champions provides air purification, drain cleaning, plumbing, air conditioning, and electrical services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Kent Whipple
Chief Executive Officer | President ► Business Strategy | Organizational Leadership
Dennis Ewing
CVO/GM/Director
Company data provided by crunchbase