Product Manager, Vice President - Digital Channels Experience jobs in United States
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hackajob · 1 week ago

Product Manager, Vice President - Digital Channels Experience

hackajob is collaborating with J.P. Morgan to connect them with exceptional tech professionals for this role. As a Product Manager, Vice President in Digital Channels Experience, you will innovate new product offerings and lead the end-to-end product life cycle, ensuring top-tier client experiences and delivering high-quality products that resonate with customers.

Artificial Intelligence (AI)Generative AIHuman ResourcesRecruitingSoftware

Responsibilities

Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
Develops a clear communication strategy for area of ownership; presents updates to senior leaders and communicate progress through various forums, dashboards, etc
Evaluates information gathered from multiple sources and ensure consistency
Analyze and synthesize key themes from product analytics, user experience research, competitive and market analysis, and company goals to drive product planning

Qualification

Product managementProduct development life cycleData analyticsCustomer experience improvementExperimentationResourcefulnessVerbal communicationWritten communicationPresentation skillsTeam-oriented disposition

Required

5+ years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Customer obsessed and track record of driving measurable experience improvements
Experience defining, measuring, and reporting on analytics and experimentation results
Polished verbal, written, and presentations skills; ability to articulate at the right level of detail to a wide range of audiences and stakeholders
Demonstrated ability to manage delivery timelines and risks for multiple initiatives with calmness and diligence
Team-oriented disposition and positive attitude
Ability to thrive in a complex and fast-paced environment; resourceful and a results-oriented self-starter

Preferred

Demonstrated prior experience working in a highly matrixed, complex organization
Experience with or working knowledge of agentic solutions used for solving customer problems
Familiarity with AI and Large Language Model concepts and application

Benefits

Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

Company

hackajob

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The AI-native tech hiring platform trusted by enterprises, scale-ups, and 1M+ tech professionals worldwide.

Funding

Current Stage
Growth Stage
Total Funding
$33M
Key Investors
Volition CapitalDowning VenturesTechstars
2023-05-03Series B· $25M
2018-10-25Series A· $6.7M
2017-03-31Seed· $0.58M

Leadership Team

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Mark Chaffey
CEO
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Phil Kell
VP - Marketplace
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Company data provided by crunchbase