IMCS Group · 1 month ago
Senior Consultant | ETL & Data Quality | ETL - Others
IMCS Group is one of the fastest growing MWBE staffing firms in the U.S. They are seeking a Senior Consultant to lead a team in support and operations of the SnapLogic integration platform, ensuring adherence to ITSM processes and managing incidents and service requests.
Staffing & Recruiting
Responsibilities
Lead a team of approximately 17 members in a 24x7 support environment, ensuring adherence to ITSM processes
Manage incidents, service requests, bug fixes, minor enhancements, and RCA for problem tickets
Coordinate with offshore teams for daily status updates, deliverables, and shift handover calls, while maintaining client status reporting and driving continuous improvements and automation initiatives
Qualification
Required
Minimum years of experience: 8+
Minimum 6 years of experience in SnapLogic Support and Operations projects
Must be SnapLogic Integration and Admin Certified
Must have working knowledge of ServiceNow
Must have good understanding of ITSM processes
Candidates must be authorized to work without employer-based visa sponsorship
Company
IMCS Group
IMCS Group is an IT, Healthcare, and Professional Staffing Company that helps Enterprises optimize the business value of their Staffing investments and enables them to achieve world-class business performance.