IT Network Operations / Process Improvement Analyst jobs in United States
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Sunrise Systems, Inc. · 1 month ago

IT Network Operations / Process Improvement Analyst

positionFairfield, CA
timeFull-time
remoteHybrid
seniorityEntry, Mid Level
money$55/hr - $60/hr
date2+ years exp

Sunrise Systems, Inc. is seeking an IT Network Operations / Process Improvement Analyst responsible for supporting IT network operations, incident management, process improvement, and product delivery. The role acts as a liaison between technical teams and business stakeholders to ensure reliable, high-quality IT services.

Information Technology & Services
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H1B Sponsor Likelynote

Responsibilities

Monitor and resolve network and application incidents using runbooks and ticketing systems
Perform data analysis, trending, and root cause analysis
Manage incident, problem, and change processes
Support network upgrades, maintenance, and continuous improvements
Analyze and improve business processes; develop standards and metrics
Lead or support projects and act as a customer/product liaison
Collaborate across teams and communicate status to stakeholders

Qualification

IT network operationsData analysisITILLeanAgileMicrosoft ExcelMicrosoft WordLean Six SigmaCCNAPMPProblem-solvingCommunication skillsOrganizational skills

Required

2+ years of experience in IT network operations, process improvement, or product/project support
Strong data analysis, documentation, and problem-solving skills
Knowledge of ITIL, Lean, or Agile environments
Proficiency with Microsoft Excel and Word
Strong communication and organizational skills

Preferred

Bachelor's degree in IT, Business, or Engineering
Certifications: ITIL, Agile, Lean Six Sigma, CCNA, PMP (or similar)
Experience in enterprise or 24/7 operations environments

Company

Sunrise Systems, Inc.

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Sunrise Systems was founded in 1990 with a clear vision to deliver world-class staffing service solutions in all labor categories, including IT consulting and solutions; all with the commitment to provide service that exceeds expectations and become the most trusted name in the industry.
dateFounded in 1990
location
Edison, New Jersey, US
people-size501-1000 employees
web-link
http://www.sunrisesys.com

H1B Sponsorship

Sunrise Systems, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2020 (2)

Funding

Current Stage
Late Stage

Leadership Team

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Ruchi Hajra
Senior Account Manager/Client Servicing/Talent Acquisition Partner
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Company data provided by crunchbase