James Hardie · 11 hours ago
Technical Sales Manager
James Hardie is the industry leader in exterior home and outdoor living solutions, and they are seeking a Technical Sales Manager to enable sales growth and customer engagement. This role involves consultative account management and business development of local installers, focusing on targeting influential installation companies.
Responsibilities
Act as the subject matter expert in all technical installation practices of our product offerings and installation practices including customer programs and benefits
Generate sales through installer market development and account management
Responsible for cultivating and maintaining installer relationships from start to finish including crew identification, crew performance assessment, and installer training
Create and maintain accurate product specifications, builder specifications, and installer specifications for all job sites
Execute effective product installation training, aiding installation crews to install JH products as safety and efficiently as possible
Perform installer market development through lead identification, networking and value propositioning
Regularly audit installation practices and identify installation mistakes, creating corrective action plans when needed in the market
Understand and speak to residential building economics, specifically installation spend
Analyze and interpret data through competitive cost analysis to drive decision-making and assess capabilities of competitive sets in the market
Maintain and defend Builder Account Management Plans with key influential identified installation companies in targeted geographies
Set up and run Quarterly Business Reviews with key installation accounts
Target installation companies within the region to identify growth opportunities and partner appropriately with internal stakeholders to gain their business
Support customers as they move to James Hardie by eliminating barriers to conversion & creating a positive customer experience through the transition
Utilize CRM tools to drive informed decisions that enable additional volume growth year over year
Engage and drive consistent communication with the Regional Account Managers in joint action planning and funnel execution
Execute segmentation to evaluate and assess the market & lead all aspects of the customer sales process, while leveraging other resources to assist in solution
Flexibility to identify and attend key activities within assigned territory while being accountable to a priority-based schedule with prospective customers
Develop a working understanding of company products and installation practices, as well as customer programs and benefits
Qualification
Required
3+ years of sales experience in a high-touch sales environment with a high level of organization, discipline, and self-structure
3-5 years of building science/construction experience and building envelope design, preferably in a management or entrepreneurial capacity
1+ years of experience working with a Customer Relationship Management system (Safesforce, HubSpot, Zoho)
Moderate business/financial acumen, specifically regarding the construction industry
Strong understanding of sale process, funnel management, and good sales practices
Experience working on construction sites with the ability to convey construction expertise
Ability to work with core Microsoft products (Word, Excel, PowerPoint, etc.)
Ability to work in Customer Relationship Management system (Safesforce, HubSpot, Zoho, etc.)
Ability to influence key stakeholders to be advocates for JHBP, effectively building relationships at all levels of an organization
Able to present in front of large groups and convey messages in a captivating manner
Flexibility to identify and attend key activities within assigned territory while being accountable to a priority-based schedule with prospective customers
Ability to travel 30 - 40 % of the time, a valid driver's license required
Bachelor's degree or equivalent experience required
Preferred
5+ years of sales experience in a high-touch sales environment
5+ years of building science/construction experience and building envelope design, preferably in a management or entrepreneurial capacity
Bilingual in Spanish highly preferred
Preferred Certifications : Certified Professional Constructor (CPC), Certified Associate, Constructor (CAC), Certified Construction Manager (CCM), OSHA Safety Training, TDEC - EPSC Level 1 Certification
Benefits
Day-one health coverage medical, dental, vision, life insurance
Vacation and company holidays
401(k) with 6% match
Employee Stock Purchase plan (ESP)
Parental leave
Wellness programs
Sustainability Initiatives | James Hardie
Company
James Hardie
James Hardie Industries plc is a manufacturer of fiber cement products and systems for internal and external building construction
Funding
Current Stage
Public CompanyTotal Funding
$5.2B2025-06-17Post Ipo Debt· $1.7B
2025-05-30Post Ipo Debt· $3.5B
2001-11-02IPO
Recent News
2026-01-16
2026-01-16
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