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AllianceOne · 4 hours ago

First Party Collections

Maumee, OH

Full-time

Onsite

New Grad, Entry Level

$17/hr - $17/hr

AllianceOne is a subsidiary of Teleperformance, offering employees a chance to be part of a global leader in contact center management. They are currently hiring for a First Party Collections role focused on providing collections services for various consumer and commercial financial products, with an emphasis on maintaining quality and compliance while delivering an exceptional customer experience.

CommercialFinancial Services

Responsibilities

Manage a daily caseload of customer with the objective of collecting past due amounts while maintaining high performance in Quality and Compliance to provide an exceptional customer experience

Qualification

Effective communicationProblem solvingClient service attitudeOrganizational skillsPlanningSchedulingInitiativeAdaptability

Required

Communicate effectively both written and verbal, tailor communications to audience, actively listen and follow-up with questions and updates to involved parties

Professional Demeanor: Demonstrating patience, composure, and client service attitude

Service Adeptness: Comprehend and empathize with client needs, devote time and effort to satisfy client's requests

Problem Solving and Decision Making Skills

Ability to handle multiple projects and daily tasks in a changing environment

Open to new approaches that improve overall work efficiency and effectiveness

Initiative: Identify process improvements, demonstrate a 'self-starter' behavior and a willingness to help others, and show potential to require minimal supervision

Planning and scheduling skills

Organizational skills and the importance of being detailed oriented

Benefits

Health Insurance (Medical/Dental/Vision)

HSA/FSA plans

Generous Paid Time Off package

EAP

401k after 90 days

Company

AllianceOne

AllianceOne is provides debt collection services and contact center solutions.

Founded in 1998

Feasterville Trevose, Pennsylvania, USA

1001-5000 employees

https://www.allianceoneinc.com

Funding

Current Stage

Late Stage

Total Funding

unknown

2007-08-01Acquired

Leadership Team

Harry Neerenberg

Chief Financial Officer

Katie Haugerud

Talent Acquisition Business Partner

Recent News

PR Newswire

Frost & Sullivan Recognizes AllianceOne and Central Florida Expressway Authority with 2024 Customer Value Leadership Award

2024-12-03

Morningstar

AllianceOne Receivables Management awarded 3-year revenue cycle solutions contract with healthcare improvement company Premier, Inc.

2023-12-07

Company data provided by crunchbase