Gartner · 8 hours ago
Team Lead, Operations, Learning and Development
Fort Myers, FL
Full-time
Hybrid
Mid, Senior Level
$79K/yr - $109K/yr
3+ years expGartner is a leading research and advisory company guiding enterprise leaders with expert analysis. The Team Lead of Operations will manage a small team focused on providing operational support for learning experiences, ensuring a high-quality learner experience for sales leaders.
Business DevelopmentConsultingInformation Technology
Responsibilities
Lead a team of Operations Associates (~1-3 direct reports) responsible for the backend operational and logistics support of learning programs
Act as the primary lead to operationalize sales leader programs – directly owning the data input, roster management, communications plan and stakeholder engagement
Coach and support the team in tracking learner data, building training rosters and executing communications
Coach and develop team capabilities in data analysis, client service, logistics and event planning and attention to detail
Enable a globally consistent training experience through proactive coordination with your team, learners and their managers and stakeholders across multiple functions, regions, and geographies
Identify and codify best practices to enhance the learner experience and deliver client value
Enhance operational process by identifying areas for improvement using feedback from all stakeholders and formulate plans for implementation and distribution in all regions where necessary
Qualification
Required
Bachelor's degree or equivalent in years of experience
3-5 years of Operations, HR, L&D or relevant professional experience
Experience in leading or coaching Operations, HR or L&D professionals through direct management, leading project teams and/or ownership of onboarding/training
Intermediate to advanced knowledge of MS Office and Google Suites (i.e., Excel, PPT, Sheets, Docs, etc.)
Superior problem-solving ability
Demonstrated initiative and resourcefulness
Process and project management skills with attention to detail
Excellent written and oral communication skills
Ability to analyze and codify L&D related data
Effective time management and organizational skills with the ability to work well under pressure and across numerous teams, cultures and geographies
Experience with HR systems, LMS administration experience a plus
Benefits
Generous PTO
A 401k match up to $7,200 per year
The opportunity to purchase company stock at a discount
Company
Gartner
Gartner provides fact-based consulting services, helping clients use and manage IT to enhance business performance.
10001+ employees
H1B Sponsorship
Gartner has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (43)
2023 (60)
2022 (66)
2021 (96)
2020 (71)
Funding
Current Stage
Public CompanyTotal Funding
$800M2025-11-13Post Ipo Debt· $800M
1993-10-15IPO
Leadership Team
Eugene Hall
CEO
Patrick Stakenas
Vice President, Team Manager - Tech CEO Go To Market - High Tech and Invest Research
Recent News
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