ECMC · 5 hours ago
Document Processor
Minneapolis, MN - Hybrid
Full-time
Hybrid
Mid Level
$19/hr - $22/hr
3+ years expECMC Group is a nonprofit corporation focused on helping students succeed. The Document Processor role involves logging and reviewing essential rehabilitation program documents for completeness and accuracy, ensuring they match verbal attestations by borrowers, and resolving discrepancies as needed.
Non Profit
Responsibilities
Receives and logs rehabilitation documents
Reviews documents for completeness and accuracy
Reviews FRED schedules and financial statements to ensure they match documents
Inputs information on various screens and fields to reflect results of review
Updates notes in FRED and EPIC as necessary
Follows up with staff and borrowers as appropriate to resolve discrepancies
Complies with all ECMC Group Policies
Performs other duties as assigned
Qualification
Required
High School or GED
3+ years of experience working in a call center or high volume operations environment
Basic computer skills
Basic math skills
Strong data entry skills
Effective written and verbal communication skills with the ability to clearly and effectively convey information to individuals or groups
Proficient knowledge and skills working in a computer based office suite environment; Microsoft Windows or Mac Office
Ability to work with high volumes efficiently and accurately
Demonstrated data entry and typing skills
Displays and promotes high standards of ethical conduct and behaviors consistent with organizational and government standards
Ability to consistently carry out job responsibilities
Preferred
Strong customer service and telephone communications skills
Basic analytical and problem solving skills
Benefits
Health & wellness benefits: Medical, dental, and vision insurance plan options, with a generous employer subsidy.
Company paid life & disability insurance, pre-tax flexible spending accounts and robust wellness programs.
Generous 401(k) plan with a company match up to 6% and additional discretionary contribution potential.
Holiday time off, paid time off accrual starting at 20 days/year and commuter subsidy.
Tuition reimbursement up to $10,500/year for approved programs and student loan payment reimbursement up to $4,800/year.
Up to $5,250 of qualifying education benefits can be reimbursed pre-tax.
Company
ECMC
ECMC Group is a nonprofit corporation with a mission to help students succeed. It is a sub-organization of Educational Credit Management Corporation Group.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
David Hawn
President & CEO
John McKennell
Vice President, Chief Information Security Officer
Recent News
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