Minnesota Department of Human Services · 5 hours ago
MHCP Change Coordinator & Educator - Human Services Program Representative 1
St Paul, MN
Full-time
Onsite
Entry Level
$29.25/hr - $42.94/hr
2+ years expThe Minnesota Department of Human Services is dedicated to improving the well-being of Minnesotans through essential services. The MHCP Change Coordinator & Educator will monitor Minnesota Health Care Programs (MHCP) information and educate health care providers about coverage policies and billing procedures.
Government Administration
No H1B
Responsibilities
Develop expertise of assigned provider types, and build and maintain internal network of DHS staff members who possess subject matter expertise about MHCP in order to maintain and expand knowledge
Coordinate and document MHCP information as needed into existing and/or new DHS provider resources so that this information meets requirements and helps providers do business with DHS
Use MHCP basics and information to plan, develop and conduct workshops/seminars for MHCP enrolled provider organizations, related billing entities, industry panels and conferences, managed care organizations, and internal staff. Delivery methods include classroom presentations, computer lab instruction, focus group facilitation, web conferencing, online training, written instructions, site visits and one-on-one assistance as needed
Assist in functional/business analysis tasks needed to ensure that DHS/MHCP provider intake/delivery systems (MN-ITS, other provider applications) are designed and tested for user acceptance, instructions are written and maintained, and these systems/applications work for provider stakeholders
When assigned, participate in and represent DHS/MHCP on local industry initiatives and committees to bring the public program perspective into these initiatives to most effectively follow the land and, at the same time, reduce negative impacts on the provider community
Qualification
Required
Two (2) years professional health care programs or public assistance experience demonstrating the following: Experience with health care program policy and claims billing systems procedures, including the ability to apply this knowledge to claims billing systems
Knowledge of health care provider information needs and business practices/processes
Experience providing training, facilitating group presentations or similar audience based demonstrations
Technical aptitude and experience using video communication software such as Webex, Zoom or similar platforms
Bachelor's degree or higher in public administration, psychology, social work, public health, education or related field may substitute for one (1) year of professional experience
Preferred
Training experience in the health care industry
Extensive knowledge of MMIS, MN-ITS, or other State systems that impact provider business
Extensive knowledge of MHCP policy and claims billing systems procedures
Understanding of large and small-scale computer system design and functioning
Familiarity with Federal and State rules and laws governing Medicaid programs in Minnesota
Demonstrated ability to resolve complex policy or system problems, including the use of conflict resolution, troubleshooting and relationship building skills
Variety of experiences working effectively with others from different backgrounds and cultures
Benefits
Paid vacation and sick leave
12 paid holidays each year
Low-cost medical, dental, vision, and prescription drug plans
Fertility care, including IVF
Diabetes care
Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children
Pension plan that provides income when you retire (after working at least three years)
Employer paid life insurance to provide support for your family in the event of death
Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
Tax-free expense accounts for health, dental, and dependent care
Resources that provide support and promote physical, emotional, social, and financial well-being
Training, classes, and professional development
Tuition reimbursement
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) for work/life support
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Company
Minnesota Department of Human Services
The Minnesota Department of Human Services (DHS) helps provide essential services to Minnesota’s most vulnerable residents.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Marshall E. Smith, MHA, FACHE
Health System Chief Executive Officer
Breanna B.
Human Resources Business Partner
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