DoorDash · 19 hours ago
Enterprise Account Manager II, DoorDash for Business
Chicago, IL
Full-time
Onsite
Mid, Senior Level
$128K/yr - $188K/yr
6+ years expDoorDash is a technology and logistics company focused on empowering local economies through its services. The Enterprise Account Manager II will be responsible for managing relationships with large corporate customers, driving growth strategies, and ensuring customer satisfaction while collaborating cross-functionally.
AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
Responsibilities
Engage our largest and most complex customers in growth strategy conversations and introduce and execute on new product opportunities to broaden partnership depth and increase revenue streams
Have a solid understanding of account management fundamentals such as protecting against churn, problem solving and ensuring clients and DoorDash have an aligned financial picture
Have working knowledge of creating and executing specific strategic account plans and larger retention initiatives across book of business to drive satisfaction and achieve product adoption
Be comfortable organizing and presenting on quarterly business reviews, while marshaling the right teammates and resources to help achieve your desired outcome. You will take ownership of the process and act as the facilitator during such meetings
Show a strong bias to action and attention to detail to ensure customer needs are prioritized and resolved in a timely manner
Qualification
Required
6+ years of experience managing clients in a complex environment
Proven capability of thriving in an environment with ambiguity
Effective communicator, both verbal and written
Ability to analyze, pull and coordinate data across multiple sources
Ability to learn fast independently and juggle multiple priorities
Proactively inform teams of your work flow and raise your hand for special projects
Actively seek guidance from peers and cross functional partners, and both ask and action the feedback
Ability to take very broad challenges or opportunities and turn them into actionable projects with clear milestones and goals, with minimal guidance
Knowledge of CRM software (e.g., Salesforce)
Experience in food delivery
Experience at SaaS company
Benefits
401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program
Company
DoorDash
DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.
10001+ employees
H1B Sponsorship
DoorDash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)
Funding
Current Stage
Public CompanyTotal Funding
$5.22BKey Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M
Leadership Team
Tony Xu
CEO and Co-founder
Stanley Tang
Co-Founder / Chief Product Officer
Recent News
2026-01-22
Business Wire
2026-01-21
Company data provided by crunchbase