Officeworks Inc. · 8 hours ago
Account Coordinator
Atlanta, GA
Full-time
Hybrid
Entry Level
2+ years expOfficeworks Inc. is seeking an Account Coordinator to support their sales team by delivering high-quality service and assistance to clients. The role involves preparing quotes, proposals, and pricing documents, as well as processing orders and maintaining communication regarding project status.
Interior Design
Hiring Manager
Samantha Yusupov
Responsibilities
Assist sales and senior coordinators with the preparation of quotes and proposals
Create pricing documents as requested by sales for presentation to clients or designers
Follow up on all pricing/product requests sent to manufacturers, reps and installers
Record and save all pricing information and backup gathered during bid/quote process
Place orders with manufacturer within 24 hours and confirm receipt within 3 days
Review acknowledgments and all revisions, track and confirm COM shipments, check shipment status prior to and on confirmed manufacturer ship dates
Track product shipment to warehouse and confirm receipt
Provide timely and concise communication regarding project status to sales and senior coordinators
Prepare and maintain status reports for clients, as needed
Follow up on items regarding damages, replacements, short shipments and any open or unresolved customer issues
Enter all receiving and delivery information for orders in Team Design
Coordinate delivery and installation, including but not limited to, installation packets, schedules and punch list resolution on a day to day basis. Consult with senior coordinator for projects
Assist sales, senior account coordinators, designers and project managers with the preparation of bids
Complete CAL133 applications for BFD and check requests (Boston Only)
Run backlog reports as scheduled on bi-weekly basis and distribute to senior coordinators
Prompt, reliable and regular attendance
Qualification
Required
High School diploma or equivalent
2-5 years of experience in related customer service or sales support role
Hands on experience with ERP and CRM systems
Proficiency with MS Office Suite, particularly MS Excel
In-depth understanding of sales principles and customer service practices
Excellent communication skills
Must work well in team environment
Prompt, reliable and regular attendance
Company
Officeworks Inc.
Officeworks is a workplace consulting firm specializing in innovative office interior solutions that put people at the center of design.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jodi Loughlin
Partner, Business Development
Recent News
Dynamic Business
2025-01-21
2024-11-15
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