Plotline · 2 weeks ago
Integrations Engineer - North America
San Francisco, CA
Full-time
Onsite
Entry, Mid Level
2+ years expPlotline is expanding into North America and is seeking an early Integrations Engineer to play a hands-on role in executing customer integrations. The role involves working closely with enterprise clients to ensure successful technical implementation of the platform, focusing on efficient delivery and excellent customer experience.
InternetPublishingSaaSSoftware
Responsibilities
Execute hands-on configuration and implementation of Plotline with enterprise apps, backends, and APIs
Collaborate with customer engineers to ensure all technical requirements are met
Provide technical guidance on using Plotline’s SDKs, APIs, and platform capabilities
Troubleshoot, debug, and resolve technical issues during the integration process
Lead technical calls, integration workshops, and check-ins through implementation
Maintain clear documentation of integration steps and outcomes
Offer proactive communication, updates, and guidance to client teams during initial ramp
Partner closely with product, engineering, solutions architects, and support to resolve integration challenges and escalate issues where needed
Contribute to internal resources and playbooks to refine integration best practices
Qualification
Required
2+ years experience as an Integrations Engineer, Implementation Engineer, or Technical Support Engineer (preferably in SaaS/enterprise software)
Demonstrated experience integrating with APIs, SDKs, and/or app platforms
Hands-on engineering experience with enterprise clients
Proficient in configuring cloud platforms, REST APIs, SDKs, and modern integration tools
Strong troubleshooting and debugging skills; comfortable with live technical problem resolution
Excellent communication with both technical and non-technical audiences; eagerness to serve as the trusted point of contact
Detail-oriented, organized, with a passion for documentation and repeatable processes
Collaborative and proactive with cross-functional partners
Able to thrive in a fast-paced, evolving environment
Company
Plotline
Plotline builds a global SaaS product that empowers organizations to understand their customers better.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$2.6MKey Investors
Elevation Capital
2024-05-02Seed· $2.6M
Leadership Team
Adarsh Tadimari
Co-Founder
Company data provided by crunchbase