Akkodis · 5 hours ago
Lien Resolution Analyst
United States
Contract
Remote
Entry, Mid Level
$20/hr - $21/hr
2+ years expAkkodis is a leading provider of business process services to law firms and corporations in individual and mass tort personal injury litigations. They are seeking a Lien Resolution Analyst who will be responsible for disputing, negotiating, and resolving healthcare liens with lienholders while ensuring timely communication and documentation routing within the organization.
Information Technology & Services
Hiring Manager
Sujan Kumar
Responsibilities
Understand and consistently meet lien resolution milestones in accordance with client service level standards (SLAs) and performance metrics, as required by the Lien Resolution Manager
This position requires clear and effective communication and collaboration with lienholders, recovery agents, management, our client-facing teams, and other internal departments; written, oral and listening by phone, fax and/or e-mail
Compliantly resolve healthcare liens with governmental and private lienholders
Ensure that client receives the required data and documentation from lienholders in a timely manner, and thereafter route that information to the proper internal departments for processing
Advocate for and obtain the best result for our clients
This position requires a basic understanding of all insurance types (Medicare, Medicaid and commercial), in addition to specialised knowledge in at least two or more lien types
Proactively learns and follows all internal and external procedures and protocols
Engage in cross-training and other ongoing training initiatives
Consistently follow up with lienholders and recovery contractors when expected data and/or documentation is outstanding
Addresses and ensures accuracy of all incoming data and correspondence according to client Global's standard operating procedures
Maintain and document all up-to-date communications and action on a lien with detail and accuracy
Effectively communicates and collaborates with internal teams, especially our client service teams, to obtain and provide timely updates to clients on key issues
Routinely provides status updates to the Lien Resolution Supervisor/Manager
Quickly identifies and removes obstacles and escalates appropriately. Escalates any complex or priority issues to their Lead or Manager promptly
Collaborates with the Lien Resolution Manager to document all lien resolution processes, including periodic updates
Effectively works as a member of the team, fosters teamwork, and volunteers to assist others, as appropriate
Participates with projects and assists the Lien Resolution Manager as needed
Regularly participates in meetings and is dependable as an internal and external resource on assigned liens and projects
Display professionalism, accountability and initiative daily and is open to coaching and feedback
Qualification
Required
Bachelors Degree in relevant field or equivalent work experience
Exceptional attention to detail and accuracy
Ability to consistently make independent and well-informed decisions
Positive and collaborative attitude
Ability to adapt to a constantly changing environment
Effective communication skills: written, oral and listening
Strong organizational skills
Strong interpersonal and client service skills
Problem solving and analytical ability
Ability to orchestrate large volumes of data while meeting critical deadlines
Must be proficient in MS Office applications, especially MS Excel
2 to 3 years relevant work experience or educational equivalent
Exemplary leadership, analytical, and client service skills
Benefits
Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
An EAP program
Commuter benefits
A 401K plan
Paid Sick Leave
Holiday pay
Company
Akkodis
Akkodis provides digital engineering solutions for sustainable and innovative industries.
10001+ employees
H1B Sponsorship
Akkodis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (141)
2024 (121)
2023 (67)
Funding
Current Stage
Late StageLeadership Team
Lane Greever
Chief Operating Officer (COO), Americas
Kishore Raj
Vice President & Partner: Technology and Engineering Consulting and Services
Recent News
2025-11-10
Canada NewsWire
2025-11-06
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