Coalter Insurance Group · 2 weeks ago
Commercial Customer Service Representative
Coalter Insurance Group is an independent insurance consulting firm dedicated to serving the best interests of our clients. They are seeking a Customer Service Representative to assist clients with their insurance needs by managing accounts, handling inquiries, and ensuring policy accuracy.
Responsibilities
Assist clients with their insurance needs by managing accounts
Handle customer inquiries
Ensure policy accuracy
Provide solutions to meet coverage requirements
Maintain excellent customer relationships
Process policy updates
Coordinate with internal teams to provide comprehensive support
Qualification
Required
Strong Customer Service and Communication skills to effectively address inquiries and provide professional solutions
Knowledge and experience in Customer Service
Proficiency in organizational tasks, attention to detail, and the ability to manage multiple priorities efficiently
High school diploma or equivalent is required
Preferred
Previous experience in the insurance industry is preferred but not required
An associate or bachelor's degree is a plus