Telecommunications Analyst III jobs in United States
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TEKsystems · 10 hours ago

Telecommunications Analyst III

positionMadison, WI
timeFull-time
remoteHybrid
seniorityEntry, Mid Level
money$30/hr - $32/hr
date2+ years exp

TEKsystems is a leading provider of business and technology services, and they are seeking a Telecommunications Analyst III. This role involves providing technical support for telecom technologies and managing telecommunications infrastructure.

Information Technology
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Responsibilities

Provides technical assistance in support and preparation of telecom technologies, primarily focused on telecommunications infrastructure management, deployment, and maintenance
Assist with supporting and installing telephones, cellphones and other video conferencing solutions
Manage Cisco infrastructure and endpoints
Manage Mitel VoIP PBX and ACD
Manage telecommunication company management
Support smart phone usage
Manage Airwatch and Apple Business Management
Manage video conferencing account

Qualification

Telecommunication conceptsNetworking conceptsCisco infrastructureVideo Conferencing managementUnified Communications SystemsMobile device supportAirwatchMitelZoomApple Business ManagementMicrosoftTroubleshootMulti-taskCustomer service skillsGreat communication skills

Required

Working knowledge of Telecommunication concepts such as SIP, H323 and other VoIP technologies
Working knowledge of Networking concepts
Experience with Cisco phones and infrastructure
Video Conferencing infrastructure and endpoints management
Unified Communications Systems (Webex, PBX, ACD, etc)
Mobile device support and Management
Networking Concepts (CUBE, SBC, SIP, H323, VoIP, etc)
Ability to work independently but in a team environment
Able to meet deadlines
Punctual
Ability to multi-task and balance their work day
Ability to troubleshoot complex problems and determine a solution
2 – 5 Years of experience

Preferred

Cisco
Mitel
Zoom
AirWatch
Apple Business Management
Microsoft

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
dateFounded in 1994
location
Hanover, Maryland, USA
people-size10001+ employees
web-link
http://www.teksystems.com

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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