Heyday · 5 hours ago
Spa Front Desk Host
New York, NY
Full-time
Onsite
New Grad, Entry LevelHeyday is a skincare company focused on providing personalized facial treatments and skincare guidance. They are seeking a Spa Front Desk Host to create a world-class guest experience by connecting with clients, sharing product recommendations, and ensuring smooth operations in the shop.
BeautyCosmeticsHealth Care
Responsibilities
Provide high-level customer service and hospitality to clients: including in-person, over the phone, and online
Educate clients on current promotions, memberships, packages, and future appointments
Demonstrate product knowledge, assist with re-stocking products, and be able to assist clients with product sales and returns
Assist in daily shop tasks and projects, including sanitizing, cleaning, and general shop maintenance
Maintain a positive attitude and take initiative
Provide support to the Skin Therapists to ensure a successful check-in and check-out process
Work as a cohesive team with all Heyday staff members to ensure efficiency and camaraderie
Assist with the training and coaching of new hires for the Host team
Maintain the distinct Heyday aesthetic, appearance, atmosphere and culture
Qualification
Required
Must have outstanding customer service and problem-solving skills
Must be confident when recommending memberships, packages, and product
Must have the ability to prioritize and multi-task within a fast-paced environment
Must be willing to initiate tasks and perform duties without direction
Must have excellent communication skills and be able to work with a wide range of personalities
Must have a positive, can-do attitude
Must have a friendly and professional phone and email etiquette
Must have superior organizational skills
Must have the flexibility to work a non-traditional schedule - including weekends, opening shifts, and closing shifts
Benefits
Competitive Hourly Wage
Membership and Product Commission
Discounted Facials
Friends & Family Discount on Services
35% Product Discount
Medical, Dental, Vision Benefits for full-time employees
Paid Time Off for full-time employees
Company
Heyday
Heyday is a skincare company offering customized facial treatments.
Founded in 2015
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$51.4MKey Investors
Level 5 Capital PartnersFifth WallLerer Hippeau
2022-12-14Series B· $12M
2022-11-16Series Unknown· $6.21M
2021-02-23Series B· $20M
Leadership Team
Andy Taylor
CEO
Rachel Blumenthal
Member Board Of Directors
Recent News
2025-10-11
2023-09-14
Company data provided by crunchbase