Viajemos solas pero en Grupo · 4 hours ago
Travel Customer Service
United States
Full-time
Remote
New Grad, Entry LevelViajemos solas pero en Grupo is seeking a Travel Customer Service professional to support clients before, during, and after their trips. The role focuses on delivering outstanding customer care, managing travel-related requests, and ensuring a smooth and stress-free experience for every traveler.
Leisure Travel & Tourism
Responsibilities
Communicate with clients through email, phone, and messaging platforms to answer questions and provide assistance
Manage booking updates, itinerary changes, cancellations, and special travel needs
Share clear and accurate information regarding destinations, travel requirements, and agency procedures
Proactively check in with clients to confirm details and address any concerns
Resolve issues efficiently while maintaining a positive and supportive approach
Qualification
Required
A strong communicator with a customer-first mindset
Experienced in customer service (travel, tourism, or hospitality experience is a plus)
Well-organized, reliable, and comfortable handling multiple requests at once
Tech-savvy and able to adapt quickly to new systems and tools
Passionate about travel and helping clients enjoy seamless experiences
Benefits
Access to travel benefits and exclusive industry discounts
Training and ongoing support to help you succeed
Career growth opportunities within a growing travel agency
A collaborative and supportive team culture
Fully remote position with flexible hours
Company
Viajemos solas pero en Grupo
I’m Sofia, originally from Argentina and now proudly based in Rhode Island, where I’ve built my career as a certified travel agent with over 5 years of experience helping clients design unforgettable journeys across the globe.
Founded in 2020
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase