AT&T · 7 hours ago
NOC Analyst (Government)
Mesa, AZ
Full-time
Onsite
Mid, Senior Level
$68K/yr - $72K/yr
5+ years expAT&T Global Public Sector is a trusted provider of secure, cloud-based network solutions to the Federal Government. The NOC Analyst provides remote support for Immigration and Customs Enforcement, focusing on network performance and incident resolution in a 24x7x365 environment.
CollaborationCommunications InfrastructureMobileService IndustryTelecommunicationsWireless
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide alarm monitoring/response, any needed escalation and resolution of incidents and mentoring of junior analysts through incident resolution process
Troubleshoot network systems when necessary and make improvements to the network
Take technical lead of critical network incidents and drive internal and external resources in troubleshooting efforts
Manage and administer a range of network operations tools applications to include Juniper firewalls, Cisco Firewalls, Cisco WLAN, Extreme Management Center (XMC) and Extreme NAC
Utilizes software and hardware tools and identifies and diagnoses problems and factors affecting network performance
Experience with operating and maintaining a Software-defined Wide Area Network (SD-WAN) architecture
Experience working with cloud-based networks
Support all operational security requirements for network devices and network operations tools applications
Support of the following NOC functional areas that include, but are not limited to:
Wireless LAN
Firewall management
Internet Protocol (IP) address management
Domain Name Server (DNS) administration Understand dynamic multipoint VPNs
Strong written and verbal communication skills
Establish plans and goals for self that meet the customer current or future project’s needs
Prepare or participate in preparing NOC performance reports as required
Monitor, create, edit, and enforce all standard operating procedures, processes and timelines
Qualification
Required
Bachelor's degree in related field or equivalent experience
5 years of experience in IT support or related field, preferability in network engineering or operations
2 years of experience providing network support in one or more of the following areas: Juniper SRX Firewalls configuration, troubleshooting, Policy configuration
Wireless Access Point (enterprise level) Management and Administration
Cisco ISE 3.0 (or later) configuration of access/authorization policies
Cisco CCNA or Cisco CCNP certification, required within 60 days of start – non-waivable
At least one of the following networking certifications by day one of hire: Implementing Cisco SD-WAN Solutions v2.0 (300-415), AWS Certified Solutions Architect – Associate, Microsoft Azure Networking Solutions (AZ-700), CompTIA Cloud+
Experience troubleshooting and fixing LAN/WAN network incidents
Availability to work first, second, or third shift hours (generally 9PM to 7AM) and weekends to support mission requirements
Must be a U.S. Citizen and pass the DHS Employment Eligibility Verification process
Preferred
Experience using and managing SPLUNK search heads
Experience in Windows 2012 or higher and/or Linux server administration
Cisco CCNP certification
Juniper JNCIA-SEC certification
Extreme certifications covering switching or network access control
Ability to obtain Top Secret/SCI security clearance if required
Benefits
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
Paid Parental Leave
Paid Caregiver Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Company
AT&T
AT&T is a telecommunications company that provides wireless communications, internet and digital television services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.04BKey Investors
National Telecommunications and Information Administration
2025-09-19Post Ipo Debt· $5B
2024-02-12Grant· $42.3M
2023-01-19Grant· $2.2M
Leadership Team
Jeremy Legg
Chief Technology Officer
Pascal Desroches
Senior Executive Vice President and Chief Financial Officer
Recent News
2026-01-22
legacy.thefly.com
2026-01-22
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