SECU · 1 day ago
Desktop Support Trainee
Raleigh, NC
Full-time
Onsite
New Grad, Entry Level
0+ years expSECU is a credit union that believes in the philosophy of 'People Helping People.' They are seeking a Desktop Support Trainee to support and maintain their computer systems, desktops, and peripherals while providing end-user assistance and troubleshooting.
AccountingBankingFinancial Services
Responsibilities
Job shadow Desktop Support Analyst II to help provide responsive support for end users with deskside & walk-up support issues for PCs, network printers, video conference equipment, & other local IT hardware & software packages
Prepare and configure client systems for install and delivery
Use remote management tools to assist end users who are working offsite
Organize and clean Desktop Operations stock rooms
Perform weekly inventory control for respective stock rooms
Assist senior technicians with various duties as needed
Qualification
Required
Associates Degree in Computer Science or related field or additional 2 years of relevant experience can be considered in lieu of degree
0-2 years of relevant experience
Basic understanding of Microsoft Windows operating systems
Basic knowledge of applications such as Microsoft Office & Teams
Valid Driver's Licence - Travel between multiple sites around the Raleigh area required and periodically to other branches across the state
Preferred
Hands on hardware troubleshooting experience, including desktop & laptop PCs, printer, and AV systems
Basic understanding of Microsoft Windows operating systems
Basic knowledge of applications such as Microsoft Office & Teams
Travel between multiple sites around the Raleigh area required and periodically to other branches across the state
Company
SECU
Even though we're North Carolina's largest credit union, we're still just "people helping people." We currently serve over 2.6 million members through more than 270 branch offices - and growing! Members have 24/7 access to account services from over 1,100 ATMs, as well as via phone, our website, and the SECU Mobile App.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Leigh Brady
President and CEO
Recent News
2025-10-23
State Employees' Credit Union (SECU)
2025-09-17
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