Orlando Utilities Commission (OUC - The Reliable One) · 1 day ago
Public Relations Specialist
Orlando, FL
Full-time
Hybrid
Mid Level
$66K/yr - $82K/yr
3+ years expOrlando Utilities Commission (OUC - The Reliable One) is seeking a Public Relations Specialist to join their Marketing & New Products division. The role involves planning and executing stakeholder engagement and communication strategies to enhance OUC's reputation and ensure clear communication with external stakeholders on various issues.
GovernmentWater
Responsibilities
Support coordination for implementation of OUC’s community engagement roadmap
Develop communications to ensure positive representation of OUC
Develop talking points, FAQs, fact sheets, presentations, scripts, and responses to comments/inquiries
Maintain positive working relationships with industry contacts and other agencies
Participate in the development and implementation of stakeholder communication plans to increase positive, proactive image and brand awareness
Identify stakeholders and interest level in OUC related topics and concerns
Create and maintain databases, schedule and participate in meetings, and coordinate stakeholder and public meetings
Ensure consistent internal and external messaging related to OUC issues and projects targeted towards external stakeholders for a wide range of platforms, including but not limited to webpages, newsletters, presentations, print collateral, and stakeholder publications
Review branding and messaging strategies and tactics to ensure quality, clarity, conciseness and consistency across OUC channels of communication (online, email, voice recordings, presentations, etc.)
Create messaging for various communication channels and audiences
Assist in developing statements for crisis situations
Collaborate with internal stakeholders on initiatives and coordinate communications and outreach with external stakeholders
Conduct research to develop stakeholder data/profiles
Coordinate and participate in stakeholder and public meetings to discuss issues of interest to stakeholders (and their constituents) and seek collaborative solutions
Track stakeholder inquiries/requests and resolution and assist in drafting responses
Analyze media coverage and social media chatter (occurrences, volume and sentiment) related to OUC projects and key issues
Assist in preparing subject-matter experts for events and public-speaking opportunities with key external stakeholders including, presentation guidance, etc
Assist in coordinating joint initiatives and events such as press conferences, groundbreakings, and storm or disaster responses
Assist in coordinating and participate in public relations and community events, and programs and initiatives
Provide administrative support as needed
Perform other duties as assigned
Qualification
Required
Bachelor's Degree in Communications, Public Relations, Journalism, English, or a related field (such as Business, Marketing, or Government Affairs)
At least three (3) years of experience in stakeholder engagement, corporate communications, public relations, or public outreach
Strong project coordination and organizational skills, with the ability to manage multiple priorities and deadlines
Exceptional verbal, written, and interpersonal communication skills, including confidence in public speaking and stakeholder-facing settings
Experience developing and implementing stakeholder communication and public outreach strategies, including audience segmentation
A strong customer-service mindset with the ability to listen, interpret concerns, and address misinformation effectively
Comfort working with data, spreadsheets, dashboards, and analytics to inform communication strategies
Familiarity with CRM or stakeholder management systems (Salesforce experience preferred), with the ability and willingness to learn new tools
Ability to collaborate across teams, demonstrate initiative, and adapt in environments with evolving processes
Flexibility to attend occasional after-hours or weekend meetings and community events
Preferred
Bonus: experience working with utilities, infrastructure, government, NGOs, or environmental or sustainability-focused organizations
bilingual skills are a plus
Benefits
Competitive compensation
Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period.
OUC’s Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account
Generous paid vacation, holidays, and sick time
Paid parental leave
Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities
Wellness incentives and free access to all on-site OUC fitness facilities
Access to family-oriented recreational areas
Paid Conference and Training Opportunities
Hybrid work schedule
Company
Orlando Utilities Commission (OUC - The Reliable One)
The Orlando Utilities Commission (OUC - The Reliable One) is a municipally-owned public utility providing electric and water services to the citizens of Orlando, Florida, St.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
LaTisha J Thompson
Chief Employee Experience Officer
Recent News
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