HDR · 7 hours ago
BES Professional Services Lead
Chicago, IL
Full-time
Onsite
Director/Executive
15+ years expHDR is a company that values employee engagement and fosters a culture of inclusion. In the role of BES Professional Services Lead, you will be responsible for developing and improving the technical competencies of staff, overseeing project operations, and ensuring quality assurance while leading efforts for continuous improvement.
ArchitectureConsulting
Responsibilities
Be responsible to the Business Group Manager to develop, coordinate, monitor and improve technical competencies of Business Group staff to meet client needs and market drivers
Assist with daily operations, such as project oversight, management reviews, financials and driving profitability at the project level
Supervise the key cross sector leads and ensure groups are providing critical value to the BG in either growing, providing critical delivery or reducing risk by housing in-house specialties
Lead and monitor development and training of area staff in technical and business competencies
Work with market sector leads on workload projections and coordinating workload sharing with other Business Groups or Areas
Lead quality assurance efforts to implement QA/QC Program activities striving for continuous improvement
Monitor project QC Review activities including assignment of experienced and qualified reviewers
Lead and monitor activities for continuous improvement including development and use of technical standards, procedures, best practices and lessons learned
Participate in project reviews and support project teams with management of claims and losses. Participate in 0% reviews and project reviews
Review hiring needs, requisitions and offers as delegated by Business Group Manager
Participate in key pursuit teaming, staffing discussion and fee development
Partner with Market Sector Leaders and Project Delivery Leader
Oversee technical and digital delivery evolution, in collaboration with subject matter experts
Work with Business Group Manager to streamline and coordinate business processes consistent with Area, corporate policy and MOA
Oversee and ensure implementation of quality, standards, and best practices
Collaborate with Area operations, market sectors, business classes, and delivery leaders
Review and approve fee proposals as delegated by Business Group Manager
Serve as a champion for BGX opportunities
Support communication and coordination within all business groups
Work closely with the Area Professional Services Lead
Perform other duties as needed
Qualification
Preferred
A minimum of 15 years' experience
Professional Engineer (PE) license
Excellent communication, leadership and organizational skills
Knowledge of the local market
Company
HDR
HDR is an employee-owned design firm specializing in engineering, architecture, environmental and construction services. We’re ranked No.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
G
Galen Meysenburg
CFO
J
Jeff Glover
Colorado Area Water Group Chief Engineer
Recent News
The Magnificent Mile Association
2025-11-11
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