Aztec Shops, Ltd. · 20 hours ago
Full Time - Aztec Market Senior Manager, Plaza Del Sol
San Diego, CA
Full-time
Onsite
Mid, Senior Level
$30/hr - $35/hr
4+ years expAztec Shops, Ltd. is seeking a Senior Manager for their Aztec Market at Plaza Del Sol. The role involves managing a team of crew leads and assistant managers, overseeing operations, budgeting, and ensuring customer satisfaction while maintaining compliance with company policies and regulations.
Retail
Responsibilities
Responsible for annual revenue up to 2.5 million
Manages and develops designated units’ operations staff, which includes hiring, terminating, and disciplining of employees, setting work priorities, conducting staff meetings, coordinating training, evaluating performance and directing work assignments to ensure effective operations
Assists in preparing the annual operating budget for each unit
Oversees the daily operations in individual business units
Assist in preparing financial projections and forecasts cost/benefits for new projects
Manages daily unit operations to ensure that proper procedures and guidelines are in place and followed for provision of quality products and services
Ensures unit managers adjust controllable expenses (i.e. food production, food purchases, staffing levels, supplies) to meet daily sales volumes
Works with the General Manager to research, formulate and recommends new or upgraded policies and procedures
Coordinates sales promotional activities and prepares food displays and advertising
Develops and implements new menu items that respond to customer needs and meets profitability goals
Implements operational plans to achieve profit and growth goals
Resolves customer issues and complaints to ensure customer satisfaction
Remains current on changes within the regulatory, economic and competitive environment which may affect the operations of the units
Monitors and ensures compliance for proper inspections, handling and storage for all inventories of food, supplies, linens, and equipment; establishes security/internal controls and sanitation. Ensures all unit audit results score “meets standards” or better
Responsible for recruitment, training, development and evaluation of managerial, full-time, and part-time staff
Establishes and maintains food quality/production/cost control standards and maintains procedures and methods to ensure compliance with standards
Develops and maintains working relationships with customers, coworkers, vendors, student organizations, faculty, staff, and university personnel
If responsible for licensed operations, also responsible for ensuring terms and conditions of agreement are adhered to and the unit is operating within the company's established systems, guidelines, and standards
Must comply with and ensure continued, consistent compliance with all company policies, and federal, state, and local laws/regulations including but not limited to: employment, safety, and health
Other duties as assigned
Qualification
Required
Associate's degree from an accredited college or university in Business or Hotel/Restaurant Management
At least four years experience in high volume, multi-unit food service operations
Two to three years supervisory experience
Strong communication and interpersonal skills
Computer literacy
Mathematical/financial skills
Proven leadership skills
Must be able to read, write and understand English
Ability to follow verbal and written instructions, guidelines and objectives
Ability to read, comprehend, analyze, and interpret general business information, governmental regulations, and technical/trade journals
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from employees, subordinates, vendors, other departments, customers and the general public
Ability to calculate figures and amounts such as discounts, portions, percentages, and volume
Ability to apply concepts of basic math
Ability to prepare and analyze numerical figures, create and interpret spreadsheets
Ability to apply common-sense understanding to carry out general written or oral instructions
Ability to multitask, prioritize work and pay attention to detail
Good analytical, quantitative skills, organizational and management skills
Must be able to utilize a computer
Ability to use a variety of office machines and equipment
Must have the ability to talk/expressing and/or exchanging ideas and hear/perceiving sounds
Physical appearance presented to the public and internal employees must be professional
Must be able to operate food service equipment (to include but not limited to) slicers, mixers, knives, ovens, and steamers
Must be able to move, lift or carry heavy objects or materials up to 50 pounds
Must be able to work a flexible schedule based on operational needs
Preferred
Bachelor's degree
Serve Safe Certified
Management Food Handler Certificate from the County of San Diego
Company
Aztec Shops, Ltd.
WHY JOIN AZTEC SHOPS? One of the largest retail and hospitality service providers in San Diego, Aztec Shops Ltd.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase