truenorth Convenience Stores · 5 hours ago
Manager in Training
Roselle, IL
Full-time
Onsite
New Grad, Entry LevelTrue North Convenience Stores is seeking a Manager in Training to oversee day-to-day store operations. The role involves hiring, training, and scheduling team members while ensuring excellent guest service and smooth store operations.
Food and BeverageOil and GasRetail
Hiring Manager
Brittany R.
Responsibilities
Ensure that each guest receives outstanding service by providing a welcoming and friendly environment which includes greeting and thanking every guest and ensuring all staff to do the same
Fosters an environment of respect, teamwork, and guest service
Actively recruit team members including Cashiers, Shift Managers, and Assistant Store Managers, using the tools and training provided by True North
Train and continue to develop team members. Direct and monitor training activities of store personnel
Ensure compliance with all policies and procedures through consistent communication with team members including daily information and monthly store meetings
Evaluate and address employee performance issues
Resolve guest complaints in a timely and professional manner
Ensure that all merchandise is in stock, properly displayed per plan-o-gram, and correctly priced at all times
Review DVR system to monitor store activity and ensure that transactions are taking place in the proper manner
Respond quickly to all emergencies for the safety and security of guests and team members and notify the appropriate individuals
Ensure that all store reports and paperwork are completed in a timely fashion
Provide support and coverage to the store as needed, occasionally beyond regularly scheduled work times
Qualification
Required
Ability to effectively supervise, train and motivate others
Communicate clearly and professionally with team members and guests
React calmly in the event of an emergency situation
Read, count, and write to accurately manage store operations
Take responsibility for transport of bank deposit
Work in cold conditions for long periods of time while stocking and cleaning the cooler
Move or handle merchandise throughout the store generally weighing 25 pounds; occasionally lift up to 50 pounds
Stand for extended periods of time, up to 8 hours
Ability to work flexible schedule, primarily opposite of the Assistant Store Manager, which may include first, second and occasionally third shift
Must possess and maintain a valid Driver's License
Must have a High School Diploma or equivalent
Must possess and maintain a vehicle (in order to complete banking)
Must be available to work a minimum of 45 hours per week and provide support 24 hours per day, 7 days per week by being on duty or on call
Preferred
Previous experience supervising others is preferred
Company
truenorth Convenience Stores
True North Energy was founded in 1999, through a 50/50 partnership between The Lyden Family and Shell Oil Us.
Founded in 1999
1001-5000 employees
H1B Sponsorship
truenorth Convenience Stores has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Ryan Howard
Chief Operating Officer
Company data provided by crunchbase