DSV - Global Transport and Logistics · 5 hours ago
Data Center Operation Manager
USA - Henderson, 560 W Warm Springs Rd
Full-time
Onsite
Senior Level
7+ years expDSV - Global Transport and Logistics is the world's 3rd largest supplier of global solutions within transport and logistics. The Data Center Operation Manager is responsible for overseeing day-to-day operations, including supervising warehousing and shipping, ensuring compliance with safety and quality standards, and managing team performance.
Freight ServiceInsuranceLogisticsSupply Chain ManagementTransportationWarehousing
Responsibilities
Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures
Manages operations to meet prescribed productivity and service goals. Complies with terms outlined in client SLAs
Drives company Continuous Improvement efforts and provides ideas and suggestions for more efficient operations and on-going cost savings measures
Meets all client specified KPI’s and complies with Quality system requirements
Manages the operations to achieve prescribed objectives. Applies sound communication and motivational techniques, create programs to supervise fairly and equitably, counsel, and (where needed) discipline team members
Collaborates with Human Resources. Assists in creating programs for hiring, training, and professional development. Participates in performance evaluation system for recommending promotions, wage increases, and other HR activities
Delivers results by leveraging the skills of the right people at the right time
Effectively keeps senior management and client representatives informed of critical issues that affect the operations
Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers. Assesses priorities based on time sensitivity and available resources. Assigns duties to appropriate warehouse staff
Reviews current volume demands to plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs
Responsible for ensuring effective training is delivered to team members by qualified individuals and ensures adherence to SOPs (DSV and client)
Ensures leadership team assesses progress of trainees to determine new hire performance and DSV cultural fit
Maintains high degree of motivation in team members to retain focus of providing highest levels of customer satisfaction
Provides ongoing growth and development opportunities for team members
Supports adherence to Standard Operating Procedures (SOPs)
Conducts routine staff meetings to review daily/weekly work activities
Ensures all team members are properly trained and efficient in the required information systems (including WMS systems) to meet company and client objectives and facilitate the efficient operation of the facility
Ensures that necessary computer software and hardware are purchased in accordance with Corporate IT policies and guidelines
Remains knowledgeable regarding changes in hardware and software technology
Develops proficiency in client systems
Manages high level customer service standards for all functions
Assures that client accounts receive the required level of operational and administrative support
Maintains appropriate contact with all functions and responds to requests when required
Attends or leads meetings with key customers to discuss any customer issues
Coordinates management of supplier/customer visits to the site
Promotes a positive relationship with clients by providing excellent customer service
Supports the development of an annual operating budget
Develops and manages a system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters
Assists and supports to ensure that the budgeting and pricing activities are in compliance with contract guidelines
Manages existing programs for maintaining company standards of sanitation, maintenance, security, housekeeping, safety, and equipment including material handling equipment (MHE)
Ensures team members are properly trained on any MHE
Keeps informed of relevant new technology and make recommendations as applicable
Achieves company goals in terms of injury frequency ratings (IFR) and other safety metrics by establishing a proactive and participative safety culture within the operations
Audits warehouse for compliance with safety, security, and quality principles and rules
Ensures all federal, provincial, or other statutory requirements are adhered to within the parameters of Health and Safety
Work overtime as dictated by business whether mandatory or voluntary
Performs other duties as assigned
Qualification
Required
Must have a high school diploma or general education degree (GED)
7 years' experience working in a logistics/distribution/relevant environment
5 years' experience in a supervisory role
Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate
Preferred
Bachelor's degree is preferred
Company
DSV - Global Transport and Logistics
At DSV, we keep supply chains flowing in a world of change.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$6.02B2024-10-04Post Ipo Equity· $5.49B
2024-06-26Post Ipo Debt· $534.02M
2002-06-28IPO
Leadership Team
Irene Hill
Chief Executive Officer
Angie Hornik
Human Resources Business Partner
Recent News
2026-01-22
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-22
Company data provided by crunchbase