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Delta Electronics · 10 hours ago

[2026 Global]_FAE_Global MFG (Taiwan-based)

Texas, United States

Full-time

Onsite

Entry, Mid Level

$32K/yr - $60K/yr

Delta Electronics is a global leader in power electronics and thermal management, delivering solutions across various markets. The role involves performing diagnostics and troubleshooting on electro-mechanical systems, collaborating with cross-functional teams, and providing customer support in technical evaluations and interventions.

IndustrialManufacturingPower GridTelecommunications

H1B Sponsor Likely

Responsibilities

Strong ability to perform system-level diagnostics and troubleshooting on electro-mechanical and cooling-related equipment, including identifying failure patterns, validating test behaviors, and isolating root causes

Hands-on experience operating enterprise systems such as SAP、MES or equivalent platforms for repair tracking, work order management, and data logging

Proven capability to execute Root Cause Analysis (RCA) for returned products, including symptom reproduction, fault isolation, test verification, and failure-mode correlation

Ability to read and interpret electrical schematics, wiring diagrams, mechanical drawings, test specifications, BOMs, and component datasheets

Familiarity with both manual and automated test processes, including executing test scripts, validating logs, and confirming functional criteria on Linux or Windows systems

Experience with equipment assembly, system integration, or rack-level hardware installation is preferred

Ability to apply diagnostic tools such as electrical measurement instruments, communication interfaces, and pressure or flow-related test equipment (if applicable)

Capable of executing standardized test procedures, documenting results, and ensuring compliance with engineering guidelines

Proficiency in enterprise workflows using SAP / MES for RMA or repair record management

Ability to prepare structured engineering documentation, including test reports, troubleshooting guides, repair summaries, and technical analysis documents

Familiarity with data tools such as Excel-based analysis or Power BI for monitoring defect trends, repair metrics, and quality indicators

Skilled in using collaboration tools (Teams, SharePoint, OneDrive) for cross-region coordination and document management

Experience collaborating with R&D, test engineering, quality assurance, manufacturing, or field support teams across regions

Ability to serve as the primary technical communication bridge between the on-site repair team and engineering teams located in other countries

Skilled in providing consolidated and timely updates on technical issues, field failures, and ongoing investigations to global stakeholders

Capable of coordinating customer-facing technical explanations, supporting incident reviews, and communicating corrective or preventive actions

Ability to support engineering teams during technical transfers, including verifying SOP execution, supporting training activities, and ensuring consistent process adoption

Demonstrated experience handling customer-returned devices, performing structured evaluations, and explaining failure findings in a clear and data-driven manner

Ability to support urgent on-site interventions, including initial assessment, containment actions, and rapid resolution in live operational environments

Strong communication skills for interacting with customer representatives, summarizing incident details, and clarifying technical steps or decisions

Comfortable responding to customer-driven or operation-driven ad-hoc technical requests, such as testing, verification, or temporary corrective measures

Strong analytical mindset with the ability to isolate issues involving electrical, mechanical, software, or system integration domains

Proficient in applying structured problem-solving methods such as 8D, fishbone diagrams, or fault-tree analysis

Capable of developing and proposing corrective actions, preventive measures, and long-term improvement recommendations

Comfortable operating in fast-paced, ambiguous environments with time-sensitive customer expectations and evolving priorities

Proficient in Mandarin for collaboration with engineering teams in Taiwan

Able to communicate effectively in English with local repair teams, suppliers, and customer contacts

Ability to prepare clear, concise, and professional technical reports in English

Willingness to support international travel for training, technology transfer, or urgent support needs

Able to work in data-center or controlled-access technical environments when required

Qualification

Root Cause AnalysisSAPSystem TroubleshootingElectrical SchematicsData Analysis ToolsMandarinCollaboration ToolsEnglish CommunicationProblem-Solving MethodsTechnical Documentation

Required