Floor Authority · 9 hours ago
Field Manager
Floor Authority is a leading provider of high-quality flooring solutions for residential and commercial spaces. They are currently looking for a Field Manager responsible for the overall management and coordination of field operations, including supervising installation crews and ensuring customer satisfaction.
Responsibilities
Oversee daily field operations, including scheduling, dispatching, and coordinating installation crews
Conduct site assessments before installation to ensure project readiness
Work closely with the office team to ensure proper project documentation and customer satisfaction
Ensure adherence to project timelines and deadlines, communicating effectively with customers and internal teams
Maintain high-quality standards for all installations, conducting regular inspections and addressing any issues promptly
Manage inventory and equipment, ensuring proper utilization and maintenance
Resolve customer complaints and issues in a timely and professional manner
Build and maintain strong relationships with customers, subcontractors, and suppliers
Conduct performance reviews of installation crews and provide feedback to team members
Monitor and control field-related expenses
Stay up to date on industry trends and best practices
Communicate information with cross-functional team members; ability to use technology to take appropriate photos and complete documentation of inspections or provide updates while in the field
Requires an abundance of driving daily which may include picking up and/or delivering materials. Field Managers will be responsible for multiple neighborhoods in various areas
Required to assess, schedule, and complete all punch work and/or repairs needed by builders
Must be able to lift heavy objects up to 100 lbs. and move them on job sites
Job will require some hands-on work
Ability to read and interpret blueprints and technical drawings
Qualification
Required
Proven experience in field management or a related role in the flooring industry
Strong leadership and organizational skills
Excellent communication and interpersonal skills
Ability to manage multiple projects simultaneously
Proficient in using computer software and technology
Valid driver's license
Proficiency with MS Office and email
Ability to lift up to 50lbs
Provide client/customer support from start to finish of all projects and maintain in contact with clients during and after completion of project
Time management skills: Able to prioritize multiple competing priorities executing in order of priority
Attention to detail and commitment to delivering the Floor Authority Standard
3+ years related experience in the flooring industry or related industry
Ability to read and interpret blueprints and technical drawings
Must be able to lift heavy objects up to 100 lbs. and move them on job sites
Job will require some hands-on work
Preferred
Bachelor's degree in a related field preferred but not required
Benefits
Competitive salary.
Health, dental, and vision insurance.
Retirement savings plan.
Paid time off and holidays.
Professional development opportunities.
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Retirement plan
Vision insurance
Company
Floor Authority
At Floor Authority, we believe that every space deserves the perfect floor.
Funding
Current Stage
Early StageCompany data provided by crunchbase