First American Financial Group, Inc. · 23 hours ago
Operations Manager
Fort Mill, SC
Full-time
Onsite
Mid, Senior Level
$85K/yr - $113K/yr
5+ years expFirst American Financial Corporation is focused on providing superior technology and services for the mortgage and real estate industries. The Operations Manager will oversee teams to ensure smooth delivery of processes and services while enhancing team capability, focusing on execution, compliance, and continuous improvement.
Customer ServiceFinancial ServicesLending
Responsibilities
Manages and sets priorities of the daily operations of a large functional area or department
Manages a group of professionals (typically skilled exempt and non-exempt level employees) who have responsibility for operations and project outcomes. Provides direct and indirect supervision of teams
Contributes to project reviews and approves detailed designs and cost estimates for projects
Participates in long-range departmental planning and provides input to operational decisions and to clarify or modify project plans, and/or schedule requirements
Writes and conducts employee performance reviews and provides ongoing performance feedback through coaching. Makes hiring and compensation recommendations. May get input from Senior Management/Executive Management
Qualification
Required
Bachelor's degree or equivalent combination of education and experience
5-7 years of directly related experience
3-5 years demonstrated experience in a supervisory or management role
Demonstrated success establishing, leading and maintaining effective working relationships at the Middle Management level
Successful track record designing, developing, and executing complex projects in area of functional expertise
Ability to establish and maintain effective working relationships at the Management level across functional groups and business units
Strong capacity to communicate the function's vision and the department's direction and set aligned goals
Actively recruits, retains and develops talent and holds employees accountable for results
Drives and models customer loyalty, manages customer expectations, solicits customer feedback and ensures commitments are met
Provides others with reliable information and delivers informative and persuasive presentations
Collaboratively engages with leaders to create, identify, and implement solutions to further effectiveness of the business
High level of business acumen, strategic agility, ability to develop others, and influence change
Benefits
Medical
Dental
Vision
401k
PTO/paid sick leave
Employee stock purchase plan
Company
First American Financial Group, Inc.
Purchasing a new home or refinancing? We have a solution.
2-10 employees
Funding
Current Stage
Early StageRecent News
Orange County Business Journal
2025-04-18
Company data provided by crunchbase