Staples Canada · 6 hours ago
Payroll Representative SSC
Framingham, MA, United States
Full-time
Onsite
Mid Level
3+ years expStaples Canada is a business-to-business company dedicated to creating solutions and services that foster an inclusive culture. The Payroll Representative will ensure accurate and timely payroll processing, manage complex payroll activities, and provide excellent customer service to associates and business partners.
E-CommerceInformation TechnologyOffice Supplies
Responsibilities
Manage complex payroll activities
Partner closely with cross-functional teams to support associates and the business
Deliver excellent customer service to Staples associates and business partners by applying multi-state payroll knowledge
Handle time and attendance submissions
Process payroll requests for assigned departments
Ensure timely and accurate pay
Assist field managers with payroll questions
Serve as a liaison between business units and Corporate Payroll
Qualification
Required
High School Diploma or GED
3+ years of experience in payroll processing and administration
Proficiency in payroll software and Microsoft Office Suite (Excel, Word, Outlook)
Strong working knowledge of federal and state payroll regulations
Proven ability to manage a large and complex caseload with minimal supervision
Demonstrated attention to detail and strong analytical and problem-solving skills
Strong attention to detail and a high level of accuracy
Excellent problem-solving skills with the ability to resolve complex payroll issues
Clear and effective written and verbal communication skills
Ability to work independently and manage time effectively in a fast-paced environment
Strong organizational skills with the ability to prioritize multiple tasks and deadlines
Collaborative mindset with the ability to work effectively across cross-functional teams
High level of integrity and discretion when handling sensitive and confidential information
Preferred
Experience with ADP, Paychex, or SAP
Advanced Excel skills, including creating and managing complex spreadsheets
Knowledge of international payroll regulations and processes
Previous experience with Oracle HCM or Kronos, with the ability to navigate, troubleshoot, and support system functionality
Benefits
Inclusive culture with associate-led Business Resource Groups
Flexible PTO (14 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts
Company Match 401(k)
Physical and Mental Health Wellness programs
And more!
Company
Staples Canada
STAPLES Canada is a company that sells office supplies, technology and equipments.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brian McDougall
Chief Retail Officer
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