Macy's · 8 hours ago
VP, Colleague Communications
151 West 34th Street, New York, NY, 10001, US
Full-time
Onsite
Director/Executive
15+ years expMacy's is a storied retail company that has been part of American culture for over 160 years. The Vice President of Colleague Communications will lead the internal communications team, ensuring alignment with the company's strategic goals and enhancing the overall effectiveness of internal messaging.
Consumer GoodsFashionRetail
Responsibilities
Lead and develop the internal communications team, including staff, channels, and programs, providing strategic direction, resource allocation, performance management, and talent development
Define and execute an enterprise-wide internal communications strategy aligned with the company’s Bold New Chapter growth strategy, performance goals, and strategic priorities
Collaborate with HR, Operations, Stores, Merchants, Marketing, Tech, Legal, and Leadership to ensure messaging is consistent, timely, relevant, and aligned for all internal audiences, including stores, field, and corporate teams
Establish metrics and governance by building dashboards, tracking engagement, measuring the impact of internal communications on business and people outcomes, and providing regular reporting to senior leadership
Support culture change, colleague alignment, leadership communications, and change-management initiatives, embedding new behaviors and ways of working across the organization
Ensure seamless integration between internal communications and external brand communications, enabling colleagues to act as ambassadors and aligning messaging both inside-out and outside-in
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
In addition to the essential duties mentioned above, other duties may be assigned
Qualification
Required
Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply
15 plus years of experience in corporate communications, internal communications, and content strategy, working for a large, complex, multi-channel organization
Ability to define and execute enterprise-wide internal communications strategies that align with business priorities, transformation initiatives, and culture objectives
Skilled in leading, mentoring, and developing a high-performing communications team, including resource allocation, performance management, and succession planning
Ability to partner effectively with HR, Operations, Stores, Merchants, Marketing, Tech, Legal, and senior leadership to ensure consistent and aligned messaging across all audiences
Expertise in supporting culture change, colleague engagement, leadership communications, and embedding new behaviors and ways of working across the organization
Skilled in establishing metrics, building dashboards, tracking engagement, and measuring the impact of communications on business and people outcomes
Ability to ensure internal communications align with external brand messaging, enabling colleagues to act as ambassadors and maintaining consistency inside-out and outside-in
Ability to advise senior leaders on communications strategies, providing guidance to influence organizational priorities and business outcomes
Ability to lead communications strategy during high-stakes situations, mitigating reputational risk and maintaining stakeholder confidence
Ability to leverage digital, social, and traditional channels effectively to reach diverse internal audiences with timely, relevant messaging
Ability to anticipate emerging communication trends, technologies, and practices, and integrate them into enterprise communication strategy
Ability to build strong, trusted relationships with internal and external partners, balancing competing priorities and aligning messaging across functions
Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision
Able to work a flexible schedule based on department and company needs
Benefits
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement
Company
Macy's
Macy's is America’s store for life. The largest retail brand of Macy's, Inc.
10001+ employees
H1B Sponsorship
Macy's has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2022 (10)
2021 (26)
2020 (37)
Funding
Current Stage
Late StageLeadership Team
Bobby Amirshahi
Senior Vice President, Corporate Communications + Public Affairs
Michael Krans
VP of media network
Recent News
2026-01-17
2026-01-17
Company data provided by crunchbase