General Dynamics Information Technology · 1 week ago
Service Desk System Administrator
USA VA Newington
Full-time
Onsite
Mid Level
$98K/yr - $132K/yr
3+ years expGeneral Dynamics Information Technology is a global technology and professional services company that delivers consulting, technology, and mission services to various government agencies. The Service Desk System Administrator will support a DOD customer by improving the customer's experience and enabling mission success through effective technical and interpersonal skills.
Artificial Intelligence (AI)Cloud ComputingConsultingCyber SecurityInformation Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Works independently and with multiple work centers to support the customer
Relies on the collective team's knowledge and documentation to solve challenges
Able to work in a fast paced environment with high expectations
Supports a mission focused customer enabling a world class mission
Utilizes the full compliment of technical and interpersonal skills to accomplish the work
Qualification
Required
Top Secret/SCI clearance level must currently possess
Top Secret/SCI clearance level must be able to obtain
3 + years of related experience
US Citizenship Required
High School Diploma
3 years of required experience
8570 compliant (Security+) certification
Customer service knowledge in software, hardware, configurations, and architectures
Troubleshoot hardware and software
Preferred
Experience with ServiceNow
Experience with VDI
Benefits
A variety of medical plan options, some with Health Savings Accounts
Dental plan options
A vision plan
A 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
Full flex work weeks where possible
A variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
Company
General Dynamics Information Technology
General Dynamics Information Technology is an IT consulting company that specializes in cyber security, AI, and quantum computing. It is a sub-organization of General Dynamics.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Paul Nedzbala
Senior Vice President
Ben Buckley
Vice President and General Manager
Recent News
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