Illinois Department of Children and Family Services · 9 hours ago
Regional Office Receptionist
The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Regional Office Receptionist. This position will perform complex clerical services for professional staff, answer phones, and greet visitors, playing a supporting role in the Department's operations.
Individual & Family Services
Responsibilities
Serves as Regional Office Receptionist
Answers all incoming calls and screens callers to determine nature of request, many of which may be hostile
Greets visitors and directs walk-ins to appropriate offices and resources
Orders and distributes forms and commodities from Central Stores
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above
Qualification
Required
Requires knowledge, skill, and mental development equivalent to completion of high school
Requires 2 years of office experience
Requires ability to keyboard accurately at 45 wpm
Requires ability to pass a background check
Benefits
A Pension Program
Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick Days annually (Sick days carry over from year to year)
10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
12 Weeks Paid Parental Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Federal Public Service Loan Forgiveness Program eligibility
GI Bill Training/Apprenticeship Benefits eligibility for qualifying Veterans
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)
Company
Illinois Department of Children and Family Services
DCFS is responsible for protecting children and strengthening families through the investigation and intervention of suspected child abuse.