Augusta University · 12 hours ago
Office Specialist (MCG-Neurology-Movmnt Disorders)
Augusta, GA
Full-time
Onsite
Mid Level
$16.54/hr - $19.86/hr
3+ years expAugusta University is Georgia's innovation center for education and health care, training the next generation of innovators and healthcare providers. The Office Specialist will be responsible for answering and routing patient phone calls in the Department of Neurology, completing administrative tasks, and assisting faculty with necessary patient information and scheduling.
Higher Education
Responsibilities
Answer all incoming phone calls; relay messages to providers; route callers to appropriate areas (patient service center, radiology, etc)
Coordinate patient appointment times with scheduling; contact patients and referring physician offices with test results, visit notes; assist with patient paperwork for FMLA, return to work, disability, etc.; call all patients before clinic visits to confirm appointments and remind them of needed paperwork or pre-visit testing; close all loops in the patient scheduling process; Assist with preparation of patient letters if requested; assist with managing schedules for clinic; Work with clinic nurses/staff to ensure all patient paperwork is returned and clinic schedule is correct
Provide backup administrative support for all department sections as requested
Unique responsibilities dependent upon specific position: Patient scheduling in Epic; coordination of fellowship program(s); assisting with grant funder or research oversight visits; grand rounds coordinator; Clerkship coverage; building liaison (facilities, security, etc.); coordinating special programs (i.e. Reach); coordinate/assist with special event planning/execution (i.e. Epilepsy Walk)
Other duties as assigned
Qualification
Required
Associate's degree from an accredited college or university in a related field
High School Diploma, GED, or equivalent from a recognized State or Federal accrediting organization with a minimum of three years of progressively responsible office support experience
Proficient with Microsoft Office and other computer software/databases
Excellent interpersonal, written, and verbal communication skills
Detail-oriented with strong organizational skills, prioritization, and customer service skills
Ability to maintain confidentiality
Ability to coordinate multiple projects simultaneously, meet deadlines despite interruptions, maintain confidentiality, keep accurate records, and make independent decisions
Benefits
Health insurance
Dental insurance
Life insurance
Teachers Retirement System (or Optional Retirement Plan)
Earned vacation time
Sick leave
13 paid holidays
Tuition Assistance Program
Company
Augusta University
Augusta University offers opportunities #LikeNoOther through groundbreaking research, patient-centered clinical expertise and forward-thinking educational programs from three campuses in the beautiful Southern city of Augusta, Georgia, and satellite locations across the state.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Stephen Wertz
Vice President for Foundations & CEO, Augusta University Foundation, Inc.
Heather Roszkowski, DSc
A/VP of Cyber Defense & Enterprise Chief Information Security Officer
Recent News
http://www.zdnet.com/
2024-04-30
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