Visa · 10 hours ago
Director, Travel Technology and Operations
Austin, TX
Full-time
Hybrid
Senior Level, Lead/Staff
$170K/yr - $271K/yr
10+ years expVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. The role involves leading the global strategy execution and optimization of travel operations and technology, managing day-to-day travel operations, and overseeing the travel technology stack to enhance traveler support and streamline workflows.
BankingFinanceFinancial ServicesInformation TechnologyMobile PaymentsPayments
Responsibilities
Lead the global strategy execution and optimization of all travel operations and technology
Collaborate with senior leaders across regions and functions to influence policy guide decision making and drive travel program maturity
Develop and manage corporate wide travel strategies for Air Hotel Ground and Booking Travel Technology platforms
Challenge the status quo by identifying opportunities building business cases and implementing transformative initiatives
Manage day to day travel operations ensuring adherence to policy service delivery standards and duty of care requirements
Lead and mentor regional travel leads and internal travel agents to ensure consistent execution worldwide
Oversee traveler experience ensuring timely support issue resolution and high quality service
Oversee the full travel technology stack including OBTs GDS integrations reporting systems and automation tools
Leverage AI driven tools and analytics to enhance traveler support streamline workflows and reduce costs
Research evaluate and implement innovative technologies that elevate employee engagement and program efficiency
Develop a consistent global data strategy for measurement analytics and performance tracking
Own relationships with Travel Management Companies TMCs technology vendors GDS partners and payment expense providers
Develop and execute supplier category strategies negotiate contracts SLAs and KPIs
Monitor vendor performance against benchmarks and drive continuous improvement
Partner with Finance HR Security Expense Global Mobility and other key groups to support company travel objectives
Communicate program updates policy changes and technology enhancements through training newsletters and internal channels
Act as a visible champion for change promoting agility collaboration and shared ownership across the organization
Qualification
Required
10 or more years of work experience with a Bachelor's Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
Preferred
12 or more years of work experience with a Bachelor's Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
10 years of experience in travel operations or corporate travel management including people leadership
Strong understanding of GDS NDC OBT configuration analytics platforms and travel risk management
Demonstrated experience leading enterprise wide travel programs
Deep understanding of travel math KPIs SLAs and performance metrics
Proven negotiation experience with travel suppliers agencies and technology partners
Strong relationship management skills and ability to influence senior leadership
Ability to interpret data tell compelling stories through insights and drive strategic decisions
Benefits
Medical
Dental
Vision
401 (k)
FSA/HSA
Life Insurance
Paid Time Off
Wellness Program
Company
Visa
Visa is a multinational financial services company that facilitates electronic payment systems throughout the world.
10001+ employees
H1B Sponsorship
Visa has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (459)
2024 (424)
2023 (416)
2022 (515)
2021 (351)
2020 (407)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
TNB Financial Services
2016-09-10Post Ipo Equity
2008-03-19IPO
Leadership Team
Ryan McInerney
Chief Executive Officer
Chris Suh
EVP & Chief Financial Officer
Recent News
2026-01-22
2026-01-22
Small Business Trends
2026-01-22
Company data provided by crunchbase