IT Support Technician jobs in United States
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TEKsystems · 2 days ago

IT Support Technician

TEKsystems is a leading provider of business and technology services, and they are seeking an IT Support Technician to provide centralized support for standard computing devices and software. The role involves handling support requests, troubleshooting issues, and ensuring excellent customer service for end-users.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Providing centralized support for standard computing devices and software
Handling phone calls, electronically submitted questions, and walk-in customers requesting assistance
Supporting computer imaging, inventory management, computer ordering and installation
Providing standard technical support to partnership areas
Identifying, diagnosing, and resolving computer-related and telephone problems
Receiving and processing service requests

Qualification

CompTIA certificationDesktop supportPhone supportAsset managementComputer networksCustomer service skillsVerbal communicationWritten communication

Required

Excellent customer service skills
Strong verbal and written communication skills
Excellent knowledge of computer operating systems, and productivity applications
Understanding of computer networks and telephone services
asset management
Desktop
phone support
comptia

Preferred

Service Desk or related IT technical experience
CompTIA certification
Other related technical certifications

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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Company data provided by crunchbase