Northeast Georgia Health System · 9 hours ago
Imaging Patient Liaison / Mon - Fri 2:30pm - 7:00pm
Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. The Imaging Services Patient Liaison/front desk reception is responsible for greeting patients arriving in the department and accurately entering basic demographic information into the Radiology Information System.
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Responsibilities
Proactively assesses needs of patients and sections prior to patient arrival
Reviews clinic and provider schedules in advance, and schedules same-day x-ray add-ons in PHS
Expedites flow of patients through clinic appointments
Provides a visible and specific channel through which patients can seek solutions to problems, concerns, and unmet needs
Provides daily feedback to the section practices regarding patient flow and satisfaction
Serves as a neutral facilitator in gathering the patient’s perspective and the healthcare provider/employee’s perspective
Performs a wide range of complex clerical duties necessary to support the efficiency of Diagnostic Imaging
Performs other secretarial duties which include, but are not limited to, RIS functions of Order Entry and Image Management, filing, communication with staff, patients and patient families by phone and in-person, and answering and screening incoming calls
Scans prior mammography films into R2 Digitizer
Contributes to the overall efficiency of the Imaging Service
Qualification
Required
High School Diploma or GED
Business office skills
Good interpersonal skills
Exceptional communication and customer service skills
Demonstrates proficiency in typing and basic computer skills
Demonstrates the knowledge and skills to perform all areas of Image Records Department
Knowledgeable of Federal Legislation regarding patient privacy rights
Preferred
Customer Service, Secretarial, or business office experience desirable
Company
Northeast Georgia Health System
Northeast Georgia Health System prides itself on core values, which help us achieve our mission of improving the health of our community.
Funding
Current Stage
Late StageRecent News
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2025-12-11
2025-08-21
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