OP Consulting Group LLC · 1 day ago
End User Computing Sr. Quality Engineer
Rosemead, CA
Full-time
Onsite
Senior LevelOP Consulting Group LLC is seeking an End User Computing Sr. Quality Engineer to lead the design and delivery of their end-user technology ecosystem. This role focuses on ensuring the reliability and security of platforms while embedding monitoring and automation into operations.
ConsultingInformation TechnologyStaffing AgencyTraining
Responsibilities
Lead quality engineering for EUC services across Windows/macOS devices, iPads/iOS, and Microsoft 365
Ensure high performance and reliability for collaboration tools including:
Teams, Outlook, Excel, Word, PowerPoint, OneNote
SharePoint Online, OneDrive, Exchange Online
Integrate and optimize endpoint management platforms:
Intune (Windows), JAMF (macOS/iOS)
Partner with identity and security engineering teams using:
Entra ID, Conditional Access, Defender for Endpoint, Microsoft Purview
Build operational excellence through:
Monitoring, telemetry, automation, observability, and DEX analytics
Proactively identify service issues, analyze trends, and drive corrective actions to:
Improve stability, reduce defects, increase usability, and raise customer satisfaction
Oversee managed services / vendor delivery to ensure service quality and performance
Qualification
Required
IT Operations experience in a managed services environment, including vendor oversight and service quality ownership
Strong engineering fundamentals across endpoint platforms, operational frameworks, and lifecycle management
Deep EUC expertise: Windows, macOS, iOS/iPadOS, Microsoft 365 + collaboration platforms, Intune and JAMF, Defender for Endpoint
Experience deploying cyber/security tools to end-user devices and ensuring seamless operation
Agile / DevOps experience including: CI/CD pipelines, modern software delivery approaches
Strong ability to analyze: defect trends, incident patterns, reliability/quality metrics
Ability to evaluate designs for standards compliance and operational readiness
Strong understanding of: M365 integration patterns (Exchange Online, Teams, SharePoint, OneDrive), Identity, access, and security controls (Entra ID, Conditional Access, DLP, compliance)
Ability to communicate technical topics clearly to both engineers and senior business stakeholders
Preferred
ITIL / Agile / DevOps-driven process improvement experience
Familiarity with DEX analytics, telemetry, and observability platforms
Experience leading vendor/MSP teams to reduce incident patterns and improve outcomes
Background in large enterprise environments integrating: identity + security + cloud + collaboration platforms
Experience designing/validating: device health metrics, DEX instrumentation, monitoring frameworks
Hands-on familiarity with: endpoint analytics, networking fundamentals, cloud integration patterns
Company
OP Consulting Group LLC
OP Consulting Group LLC, based in Michigan, USA, is a company owned and operated by women.
Founded in 2020
11-50 employees
H1B Sponsorship
OP Consulting Group LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (3)
Funding
Current Stage
Early StageLeadership Team
Venkata Surapaneni
Founder
Company data provided by crunchbase