Raleigh Oaks Behavioral Health · 4 days ago
Receptionist
Raleigh Oaks Behavioral Health is a facility that provides behavioral health services, and they are seeking a Receptionist to greet and assist visitors and employees. The role involves operating the switchboard, managing incoming and outgoing communications, and providing clerical support as needed.
Mental Health Care
Responsibilities
Operates switchboard, answers, transfers, and disseminates all incoming calls to appropriate people in a professional and courteous manner and takes messages
Pages individuals over the central paging system as requested and according to hospital policy
Greets, welcomes, and directs individuals entering the Hospital promptly, assuring that all visitors, vendors and other guests are registered in the facility visitor's log
Provides assistance to patients and employees, such as making change, checking valuables, providing meal tickets, and providing postage as requested
Sorts and delivers incoming mail and sends outgoing mail on a timely basis
Handles facility inquiries and provide general information
Maintains petty cash fund
Receives and documents deliveries
Performs cash receipt batch write-up including G/L coding
Accepts payments on patient accounts and writes receipts
Notifies facility staff of visitor’s arrival
Maintains security by following established procedures including monitoring guest logbook and issuing visitor badges, if required
Performs data entry as assigned
Provides clerical support to other departments, as needed
Qualification
Required
High School diploma or equivalent required
Preferred
At least one year related experience preferred
Benefits
Comprehensive benefit plan