Stand Together · 10 hours ago
Director of Content Moderation, Trust and Governance
Arlington, VA
Full-time
Hybrid
Lead/Staff, Director/Executive
5+ years expStand Together is a philanthropic community that helps America’s boldest changemakers tackle the root causes of our country’s biggest problems. In this role, you will lead the strategy and execution of platform safety and credibility efforts, building teams, policies, and systems for content moderation and data governance practices.
GovernmentNon ProfitTrading Platform
Responsibilities
Develop and refine content‑moderation policies that align with our platform values, regulatory requirements, and evolving industry standards
Design and optimize end‑to‑end moderation workflows, including escalation paths and appeals processes, to ensure fair, consistent, and timely decisions
Build and manage relationships with external moderation partners, guiding their performance, quality, and alignment with our goals
Partner closely with Product and Engineering teams to shape and enhance moderation tools, automation systems, and human‑in‑the‑loop review capabilities
Monitor emerging risk signals and content trends, leading incident response efforts and coordinating cross‑functional crisis management
Create training programs that equip moderation teams with best practices while establishing quality‑assurance mechanisms and robust reporting
Define and track key metrics—including accuracy, SLA adherence, appeals outcomes, and time‑to‑action—to evaluate and continuously improve trust & safety performance
Qualification
Required
5+ years in trust & safety, content moderation, policy, or related roles; 2+ years managing teams or vendors
Deep familiarity with content policy design, legal/regulatory issues (harassment, defamation, child safety), and escalation to law enforcement when required
Experience implementing moderation tooling and automation — and understanding tradeoffs between scale and nuance
Excellent judgment, bias-aware decision making, and a demonstrated ability to balance safety with expressive freedoms
Strong partner skills — able to translate policy into product requirements and measurable outcomes
Enthusiasm to contribute to Stand Together's vision and principled approach to solving problems, and a commitment to stewarding our culture, which champions values including transformation and innovation, entrepreneurialism, humility, and respect
Preferred
Experience building moderation programs for civic / community-facing platforms
Experience with ML/automated content classification and vendor scorecards
Benefits
6% 401(k) match with immediate vesting
Flexible time off
Comprehensive health and dental plans
Wellness and mental health support through Peloton and Talkspace
Company
Stand Together
Stand Together is a non-profit organization management company that specializes in education, trade, foreign policy.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
T
Tracy Tomasso
Vice President, Infrastructure
Brian Howe
Managing Director, Ventures Lab Studio
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